Contact Center Agent

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 2 weeks ago
8-10 years
Abu Dhabi, United Arab Emirates
work from office

Posted: 2 weeks ago
|
Applicants: 102+
Job Description
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Job Description

Excellent in English (IELTS Band 6.0 at least) and Arabic (speaking & writing).

•8–10 years experience in a Digital call center; minimum 4 years call-center experience .

•Bachelor in Information Technology; ITIL Certification; friendly presence; excellentcommunication; able to work with or without supervision.

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•Familiar with the following applications or equivalent: Service Now, SAP, Citrix, McAfee,Microsoft Azure, Cisco Jabber, Enterprise Vault, Resource Finder, SCCM / Intune,Microsoft Teams, Office 365 Applications, NICE Contact Center Solution (CXONE).

Skills

Itil

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About Company

Cyient is a global engineering and technology solutions company, dedicated to helping clients achieve a competitive edge through innovation and digital transformation. With a focus on industries such as aerospace and defense, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy, Cyient offers a range of services, including engineering design, manufacturing, digital transformation, and operations. Cyient Careers presents a world of opportunities for professionals and graduates seeking growth in a challenging yet rewarding environment. The company values diversity, inclusion, and continuous learning, providing employees with the tools and support they need to develop their skills and advance their careers. At Cyient, team members contribute to projects that make a difference, leveraging cutting-edge technologies and collaborating with experts worldwide.

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Important dates & deadlines?

Application Deadline

17 Nov 26, 02:16 PM IST

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Contact Center Agent

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