Trade Marketing & Customer Relationship Executive

Company Description

Founded in 1990 and headquartered in Ghaziabad, India, D.K Industries is a prominent manufacturer of Natural Henna, Indigo Powder, Herbal Hair Colors, and Ayurvedic Hair Care products. Our in-house manufacturing ensures strict quality standards, from raw material sourcing directly from farms to precise packaging that meets global benchmarks. With exports to over 40 international markets and a team of 125+ professionals, we provide bulk supply, private label, and customized packaging solutions. Recognized globally, our team actively participates in international exhibitions, showcasing our commitment to delivering high-quality, natural, and eco-friendly hair color and personal care solutions. We are dedicated to merging traditional Indian herbal knowledge with modern production excellence for the best results.

Role Description

We are looking for an energetic, creative and relationship-oriented professional to strengthen our distributor, retailer and wholesaler network while supporting brand visibility and market growth.

This role is ideal for someone who enjoys communication, coordination, marketing activities and building strong long-term business relationships.

The candidate will work closely with the Sales Team and Head Office to improve distributor engagement, retailer visibility and promotional execution in the market.

Responsibilities

• Maintain complete data of Sales Staff, Distributors, Retailers & Wholesalers
• Proper data mapping & reporting through Advanced Excel
• Build strong relationships with distributors, retailers & shopkeepers
• Regular follow-up calls with channel partners
• Create marketing content such as posters, brochures, videos & promotional creatives
• Share marketing materials through WhatsApp & social media channels
• Coordinate circulation of promotional content through distributors & retailers
• Prepare posters for physical shop branding activities
• Follow up and verify whether posters/flex are properly applied
• Plan special displays for selected retailers
• Track display installation and monitor visibility through photos/video calls
• Arrange branding materials like flex boards & promotional displays
• Create and circulate branding activity posts across sales channels
• Plan and execute small-budget engagement activities
• Generate cash/reward coupon ideas for distributors, retailers & sales staff
• Coordinate schemes, offers & promotional activities
• Collect market feedback and competitor updates
• Coordinate between Sales Team, Distributors & Head Office
• Suggest new ideas for relationship building & business growth

Skill Required

• Good communication skills
• Strong relationship-building ability
• Advanced Excel knowledge
• Canva / basic designing skills preferred
• WhatsApp & social media handling
• Good follow-up & coordination skills
• Creative thinking & promotional planning ability

Preferred Profile

• Experience in FMCG / Cosmetics / Distribution industry preferred
• 1–3 years experience preferred
• Graduate preferred
• Positive attitude with strong communication skills
• Organized, proactive & market-oriented personality

Can Email to me directly : [HIDDEN TEXT]