Executive - People & Culture Operations(Fixed-Term Contract)

Department Icon Operations Maintenance & Support
Posted: 13 hours ago
2-5 years
Mumbai, India
Operations Maintenance & Support
work from office
Full Time
Closes 14 Dec 2026

Posted: 13 hours ago
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Job Description

Role : Executive - India Operation/ GSS - Fixed-Term Contract (11 Months)

The Team: The People & Culture (P&C) team, supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness

The Role: We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company.  Recruiting, developing and retaining Great People are critical to Morningstar’s future. For the role, we need a bright, energetic, and driven individual who, may or may not have prior T&C experience, but has a desire to learn about T&C domain while providing timely project and process support to employees, managers, and other T&C professionals. The goal is to provide a great service experience to employees and managers needing assistance from T&C; and to make other T&C professionals on the team more productive by supporting their projects and day-to-day process tasks.  This position is based at our Navi Mumbai office and reports to the Manager – People & Culture (P&C) Operations.

Responsibilities

  • Provide consistent support and feedback to employees who have queries regarding HR related issues 

  • Support P&C daily operations such as on-boarding, termination, probation and employee queries

  • Support P&C operations team to identify challenge and opportunity of driving excellence

  • Continually maintain Morningstar P&C knowledge base and update process documents

  • Responsible for managing ServiceNow ticketing system and dashboard

  • Support process change in P&C information system, make sure the data is updated and accurate

  • Assist Ops team in P&C activities and other ceremonies like R&R, Quarterly awards, etc

  • Assist the team in maintaining reports and dashboards

Requirements

  • A minimum of bachelor's degree or its equivalent.

  • 1 to 2 years of professional experience

  • Proven ability to learn quickly, behave professionally, and proactively take responsibility.

  • Ability to work collaboratively or independently 

  • Demonstrate high level of discretion and candor relating to confidential information.

  • Self-motivated and can-do attitude

  • Excellent Communication skills

  • Must be proficient in MS Excel

Morningstar is an equal opportunity employer.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

Skills

CRExcelServiceNowCommunicationTeams

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About Company

DBRS Morningstar is a global credit ratings agency that provides expert financial insights and data analysis to support market transparency and investor confidence. As a leading provider of credit ratings, research, and risk analysis, DBRS Morningstar offers a dynamic and influential environment for professionals. DBRS Morningstar careers cater to individuals passionate about finance, analytics, and technology, promoting a culture of innovation, diversity, and professional growth. With offices in multiple countries, the company empowers employees to make a significant impact on global financial markets, fostering a collaborative atmosphere that champions integrity and excellence in every aspect of its operations.

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