Center Incharge

Role & responsibilities

• Ensures end to end smooth running of logistics operations for the zone/area
• Adhere and enforce all operational procedures and policies, also ensures timely audit is

conducted.

• Responsible for all the SLA's & TAT are maintained.
• Responsible for reduction in cost and increase in productivity for the region.
• Finalization of LTL sites, manpower, fleet, training, resource planning specifically for big sale

events l.

• Handles the continuous improvement projects w.r.t., cost service and employee productivity
• Maintenance of all the operational budgets
• Supervises activities pertaining to vendor for the upcoming new client
• Ensures customer satisfaction and reduces client escalation by monitoring that the queries,

issues & grievances are taken care of within time.

• Heading the new initiatives like involving 3rd party for the distribution of shipments wherever

there are less number of packages

• Impart behavioural & soft skills training to the team as and when required.
• Monitoring security parameters across region and ensures no unlawful activity occurs

Preferred candidate profile

• Forward and reverse flow transactions
• Managing inventory, including auditing, forecasting and planning
• Experience in managing warehouse design and facilities
• Proficient in usage of Microsoft Office packages preferably MS Excel
• Knowledge of logistics, including carriers, shipping policies and
• procedures