Senior Analyst, Agentic AI Engineer

Senior Analyst, Agentic AI EngineerOur team sits at the forefront of Dell\s Agentic AI transformation. We are building AI-native workflows, autonomous agents, and enterprise operating models that redefine how work gets done across a global services organization. The ideal candidate is equally comfortable working with executives, designing AI solutions, and deploying production-grade systems that deliver measurable business value.Join us to do the best work of your career and make a profound social impact as a Senior Analyst, Agentic AI Engineer on our Services Operations AI Transformation team in Hopkinton, Massachusetts.What you?ll achieveIn this position as Senior Analyst, Agentic AI Engineer, you will help scale Dell Technologies\ enterprise AI transformation by embedding directly with operational teams to identify, build, and deploy agentic AI solutions that improve business outcomes. You will combine hands-on engineering expertise with program management discipline, translating complex workflows into production-ready AI agents that automate and enhance operations. Working closely with stakeholders across multiple domains, you will drive solutions from discovery through deployment while helping establish the governance, standards, and processes required to scale AI adoption across the organization.You will:- Partner with operations teams to analyze workflows, identify automation opportunities, and translate business processes into scalable AI agent specifications.- Design, develop, test, and deploy AI-powered agents and workflows using large language models, retrieval systems, and enterprise data sources.- Define evaluation frameworh enterprise standards.- Create reusable templates, documentation, and best practices that enable broader adoption and scalable delivery of AI solutions across multiple business domains.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here\s what we are looking for with this role:Essential Requirements- 2+ years of experience in software engineering, data science, machine learning, technical con