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Process Specialist – Performance Management - EAG - Assistant Manager - Hyderabad(Big4jobs)
Human Resource (HR)/ Talent Acquisition
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Job Description
Position Summary
Performance Management — Process Specialist
Assistant Manager
Location- Hyderabad
Shift Timing- 11 AM- 8 PM
Are you passionate about doing things differently? At Deloitte, we have broken the norms and are implementing a new approach for Performance Management (PM). The PM team helps implement the process end to end for our business. As a Process Specialist-PM, you will work with the PM lead, internal stakeholders, other Talent representatives, and business leaders (BLs) for the seamless execution of the PM processes for the businesses.
Work you’ll do
The PM Specialist executes the PM life-cycle consistently and efficiently in support of the assigned FSS business group. The PM Specialist will be responsible for managing the relationships with assigned BLs and Business Advisors (BAs) and provides exceptional customer service to their large and complex business group by advising and coaching on performance insights and trends. Due to Deloitte’s data-driven PM process, the PM Specialist needs to be an analytical thinker, capable of data analysis and the creation of insights into the reports prior to leadership review.
Client management
- Partners with BAs and BLs in their assigned FSS business group to manage the implementation and execution of the PM lifecycle
- Communicates across the business to ensure engagement and involvement of key stakeholders
- Reviews and analyzes PM data and highlighting insights, trends, and concerns to the BAs and BLs
- Coaches Team Leaders and Deloitte employees on all aspects of the PM processes, specifically the RPM design components
- Collaborates with other Talent teams, including Resource Management, Centers of Excellence, and Employee Lifecycle Events to deliver on the PM processes
- Leverages Office of General Council and Talent Relations to manage potential risk when necessary
- Executes the end-to-end PM lifecycle for the assigned FSS business group, including, but not limited to, Check-Ins, Pulse Surveys, Performance Snapshots, Talent Reviews, Quarterly Business Reviews, Low Performers, etc.
- Utilizes standard materials where possible to provide a consistent experience to the assigned FSS business group
- Troubleshoots process issues and provides solutions
- Partners with PM Team on identifying process efficiencies
- Shares best practices with other PM Specialists and Managers to continue to improve the PM processes and gain efficiencies
Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our PM Process Specialists are committed to excellence in delivering quality deliverables and thus enhancing internal stakeholders’ trust and delivering value to the customer. The focus on data quality, building efficiencies, stakeholder communication, and collaboration is paramount.
Qualifications
Required:
- PM experience is a must
- Bachelors degree, relevant years of Human Resource Management or related experience, or Masters in HR/Business Management/Certification in HR with relevant years of HR experience
- Prior experience with advising clients and stakeholder management
- Interprets data and identifies trends and performance insights.
- Manages PM Analysts and provides coaching, guidance, and performance feedback.
- Applies strategic thinking, process improvements, and change management skills.
- Demonstrates strong project management skills, flexibility and learning agility.
- Solves issues and develops solutions.
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- Identifies, escalates, and resolves issues effectively.
- Handles confidential information according to Deloitte Administrative Policy Release (APR) guidelines.
- Proficiency in Microsoft Excel and Microsoft PowerPoint is a must.
- Professional certification (PHR or SPHR as appropriate) preferred
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills, and as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. Therefore, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloittes purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 212718
Skills
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About Company
Deloitte India Careers 2025 – Overview
Deloitte is one of the Big Four accounting and consulting firms and a global leader in professional services. In India, its journey began through legacy firms such as A.F. Ferguson & Co. and S.B. Billimoria & Co., later consolidated under Deloitte Touche Tohmatsu India Pvt. Ltd. and Deloitte Consulting India Pvt. Ltd.
Today, Deloitte operates from major hubs including Mumbai, Bengaluru, Hyderabad, Gurugram, Chennai, Pune, and Kolkata under the leadership of Romal Shetty. The firm serves clients across financial services, technology, manufacturing, energy, healthcare, consumer, and public sector industries.
Deloitte India fosters a culture of collaboration, continuous learning, and making an impact that matters.
Business Model
Deloitte operates as a service‑based B2B professional services firm, delivering multidisciplinary solutions that help clients address complex business challenges.
Its revenue model is built on providing fee‑based advisory, assurance, tax, risk, and consulting services to corporations, governments, and non‑profits across industries. By integrating deep industry expertise with technology and innovation, Deloitte positions itself as a strategic partner rather than just a service provider, fostering long‑term client relationships and recurring engagements.
Recent Wins & Recognition
- In 2024, Deloitte India launched a Geospatial and AI Platform in collaboration with Google Earth and Vertex AI to help organisations model climate scenarios and accelerate sustainability action (https://sustainabilitymag.com/tech-ai/deloitte-doubles-down-on-sustainable-solutions-with-gen-ai).
- Recognised as a leader in ESG assurance and published its Global ESG in M&A Trends Survey, showing ESG factors influence over 70% of major deal decisions (https://www.deloitte.com/in/en/services/financial-advisory/analysis/global-esg-ma-survey.html).
- Hosted Coalesce 2023, bringing together CXOs from 187 organisations to design future‑ready business strategies with a focus on trustworthy AI and net‑zero goals (https://www.outlookbusiness.com/corporate/indian-cxos-emphasise-esg-trust-and-ai-for-future-business-growth-deloitte-coalesce-2023).
Culture & Values
Deloitte’s core values include:
- Integrity
- Outstanding value to clients
- Commitment to each other
- Strength from cultural diversity
The firm actively promotes diversity and inclusion through women‑in‑leadership programs, global mobility opportunities, and community impact initiatives.
Client‑Facing Businesses
Audit & Assurance
What it is – The core audit practice, focused on providing trust and confidence in financial information. Careers in India include:
- Statutory Audit – Auditing company financial statements.
- Risk Assurance – Internal audit, IT audit, and assurance on internal controls.
- Accounting & Reporting Advisory – Guidance on complex accounting standards and reporting.
- ESG & Sustainability Assurance – Assurance over sustainability and climate disclosures.
Consulting
What it is – Advises clients on growth, transformation, and performance, blending strategy with technology and human capital. In India, career opportunities span:
- Strategy, Analytics & M&A (Monitor Deloitte) – Corporate strategy, market entry, pricing, and M&A advisory.
- Core Business Operations – Process optimisation, supply chain, and operational transformation.
- Customer & Marketing (Deloitte Digital) – Customer experience, branding, and digital marketing strategies.
- Human Capital – Workforce strategy, change management, and HR transformation.
- Enterprise Performance (SAP, Oracle) – ERP implementation and enterprise platform optimisation.
Financial Advisory
What it is – Deloitte’s “Deals” practice, covering the full M&A lifecycle and crisis management. India‑based roles cover:
- M&A Advisory / Corporate Finance – Buy‑side and sell‑side deal advisory.
- Transaction Services – Financial due diligence for acquisitions and divestitures.
- Valuation Services – Independent valuations of companies, assets, and securities.
- Restructuring Services – Stabilisation and recovery for distressed companies.
- Forensic Services – Fraud investigation, dispute resolution, and compliance reviews.
Risk Advisory
What it is – Helps organisations identify, manage, and transform risk across cyber, regulatory, financial, and strategic domains. Careers in India include:
- Cyber Risk – Cybersecurity strategy, operations, and incident response.
- Strategic & Reputation Risk – Enterprise risk, resilience, and brand protection.
- Regulatory & Legal Risk – Compliance programs and regulatory remediation.
- Financial Risk – Market, credit, and liquidity risk management.
Tax & Legal
What it is – End‑to‑end tax, regulatory, and mobility solutions aligned with business strategy. In India, career paths include:
- Corporate & International Tax – Direct tax compliance and cross‑border structuring.
- Indirect Tax (GST & Customs) – GST implementation, returns, and customs advisory.
- Transfer Pricing – Planning, benchmarking, and dispute resolution.
- Global Employer Services (GES) – Mobility tax, immigration, and payroll compliance.
Internal Firm Services (IFS)
What it is – Often called “Enabling Areas”, these are Deloitte’s internal business units that support all client‑facing professionals and ensure smooth firm operations. Careers in India within IFS include:
- Talent (Human Resources) – Recruitment, onboarding, performance management, learning & development, employee engagement, and career progression programs.
- Information Technology Services (ITS) – Internal tech infrastructure, hardware/software support, network management, cybersecurity, and digital workplace tools.
- Finance & Administration – Firm‑wide budgeting, accounting, expense management, procurement, and office facilities operations.
- Brand, Marketing & Communications (BMC) – Brand strategy, marketing campaigns, proposal development, public relations, and internal communications.
- Risk & Legal – Internal risk management, compliance, contract review, legal advisory, and regulatory governance.
Important dates & deadlines?
Application Deadline
10 May 25, 02:12 PM IST
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Process Specialist – Performance Management - EAG - Assistant Manager - Hyderabad(Big4jobs)
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