Tax Technology Support(Big4jobs)

Department Icon Taxation
153+ Applicants
Posted: 7 months ago
1-2 years
Houston
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Posted: 7 months ago
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Applicants: 153+
Job Description
About Company
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Job Description

Description

What role will you play in the team?As a Tax Technology Support at Deloitte, you will provide technical assistance and training to tax professionals using various tax software applications. You will ensure the smooth operation of tax technology platforms, enabling the tax team to deliver efficient and accurate services to clients. Your role will involve troubleshooting issues and enhancing the overall tech experience.
What you will doYou will provide technical support for tax software, troubleshoot technical issues, and train staff on using tax technology platforms. You will also assist in system upgrades, maintain documentation, and collaborate with IT teams. Your responsibilities include ensuring data integrity and security.
Key responsibility
  • Provide first-level technical support for tax software applications (e.g., OneSource, GoSystem Tax RS).
  • Troubleshoot technical issues, identify root causes, and implement effective solutions.
  • Train tax professionals on the proper use of tax technology platforms and tools.
  • Assist in the planning and execution of system upgrades and maintenance activities.
  • Maintain comprehensive documentation of tax technology systems and processes.
  • Collaborate with IT teams to resolve complex technical issues and ensure system reliability.
  • Ensure data integrity and security within tax technology environments.
  • Develop and maintain user guides and training materials.
  • Stay updated on new tax technology solutions and industry best practices.
  • Provide support for data migration and system integration projects.
Required Qualification and Skills
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 1-2 years of experience in technical support or IT roles.
  • Strong knowledge of tax software applications and technology platforms.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks and meet deadlines.
  • Knowledge of database management and data security principles.

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Benefits Included
  • Competitive salary and bonus potential.
  • Comprehensive health insurance coverage (medical, dental, vision).
  • Generous paid time off (vacation, sick leave, holidays).
  • 401(k) retirement plan with company match.
  • Professional development opportunities and training programs.
  • Tuition reimbursement for continuing education.
  • Employee assistance program (EAP).
  • Life insurance and disability coverage.
  • Flexible spending accounts (FSA) for healthcare and dependent care expenses.
  • Opportunities for advancement and career growth within the firm.
A Day in the LifeA typical day involves providing technical support for tax software, troubleshooting technical issues, training staff on using tax technology platforms, and maintaining documentation. You will also collaborate with IT teams and stay updated on new tax technology solutions.

Skills

Tax TechnologyTechnical SupportTax SoftwareTroubleshootingTrainingIT SupportSoftware Implementation

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About Company

Deloitte India Careers 2025 – Overview

Deloitte is one of the Big Four accounting and consulting firms and a global leader in professional services. In India, its journey began through legacy firms such as A.F. Ferguson & Co. and S.B. Billimoria & Co., later consolidated under Deloitte Touche Tohmatsu India Pvt. Ltd. and Deloitte Consulting India Pvt. Ltd.

Today, Deloitte operates from major hubs including Mumbai, Bengaluru, Hyderabad, Gurugram, Chennai, Pune, and Kolkata under the leadership of Romal Shetty. The firm serves clients across financial services, technology, manufacturing, energy, healthcare, consumer, and public sector industries.

Deloitte India fosters a culture of collaboration, continuous learning, and making an impact that matters.

Business Model

Deloitte operates as a service‑based B2B professional services firm, delivering multidisciplinary solutions that help clients address complex business challenges.

Its revenue model is built on providing fee‑based advisory, assurance, tax, risk, and consulting services to corporations, governments, and non‑profits across industries. By integrating deep industry expertise with technology and innovation, Deloitte positions itself as a strategic partner rather than just a service provider, fostering long‑term client relationships and recurring engagements.

Recent Wins & Recognition

  • In 2024, Deloitte India launched a Geospatial and AI Platform in collaboration with Google Earth and Vertex AI to help organisations model climate scenarios and accelerate sustainability action (https://sustainabilitymag.com/tech-ai/deloitte-doubles-down-on-sustainable-solutions-with-gen-ai).
  • Recognised as a leader in ESG assurance and published its Global ESG in M&A Trends Survey, showing ESG factors influence over 70% of major deal decisions (https://www.deloitte.com/in/en/services/financial-advisory/analysis/global-esg-ma-survey.html).
  • Hosted Coalesce 2023, bringing together CXOs from 187 organisations to design future‑ready business strategies with a focus on trustworthy AI and net‑zero goals (https://www.outlookbusiness.com/corporate/indian-cxos-emphasise-esg-trust-and-ai-for-future-business-growth-deloitte-coalesce-2023).

Culture & Values

Deloitte’s core values include:

  • Integrity
  • Outstanding value to clients
  • Commitment to each other
  • Strength from cultural diversity

The firm actively promotes diversity and inclusion through women‑in‑leadership programs, global mobility opportunities, and community impact initiatives.


Client‑Facing Businesses

Audit & Assurance

What it is – The core audit practice, focused on providing trust and confidence in financial information. Careers in India include:

  • Statutory Audit – Auditing company financial statements.
  • Risk Assurance – Internal audit, IT audit, and assurance on internal controls.
  • Accounting & Reporting Advisory – Guidance on complex accounting standards and reporting.
  • ESG & Sustainability Assurance – Assurance over sustainability and climate disclosures.

Consulting

What it is – Advises clients on growth, transformation, and performance, blending strategy with technology and human capital. In India, career opportunities span:

  • Strategy, Analytics & M&A (Monitor Deloitte) – Corporate strategy, market entry, pricing, and M&A advisory.
  • Core Business Operations – Process optimisation, supply chain, and operational transformation.
  • Customer & Marketing (Deloitte Digital) – Customer experience, branding, and digital marketing strategies.
  • Human Capital – Workforce strategy, change management, and HR transformation.
  • Enterprise Performance (SAP, Oracle) – ERP implementation and enterprise platform optimisation.

Financial Advisory

What it is – Deloitte’s “Deals” practice, covering the full M&A lifecycle and crisis management. India‑based roles cover:

  • M&A Advisory / Corporate Finance – Buy‑side and sell‑side deal advisory.
  • Transaction Services – Financial due diligence for acquisitions and divestitures.
  • Valuation Services – Independent valuations of companies, assets, and securities.
  • Restructuring Services – Stabilisation and recovery for distressed companies.
  • Forensic Services – Fraud investigation, dispute resolution, and compliance reviews.

Risk Advisory

What it is – Helps organisations identify, manage, and transform risk across cyber, regulatory, financial, and strategic domains. Careers in India include:

  • Cyber Risk – Cybersecurity strategy, operations, and incident response.
  • Strategic & Reputation Risk – Enterprise risk, resilience, and brand protection.
  • Regulatory & Legal Risk – Compliance programs and regulatory remediation.
  • Financial Risk – Market, credit, and liquidity risk management.

Tax & Legal

What it is – End‑to‑end tax, regulatory, and mobility solutions aligned with business strategy. In India, career paths include:

  • Corporate & International Tax – Direct tax compliance and cross‑border structuring.
  • Indirect Tax (GST & Customs) – GST implementation, returns, and customs advisory.
  • Transfer Pricing – Planning, benchmarking, and dispute resolution.
  • Global Employer Services (GES) – Mobility tax, immigration, and payroll compliance.


Internal Firm Services (IFS)

What it is – Often called “Enabling Areas”, these are Deloitte’s internal business units that support all client‑facing professionals and ensure smooth firm operations. Careers in India within IFS include:

  • Talent (Human Resources) – Recruitment, onboarding, performance management, learning & development, employee engagement, and career progression programs.
  • Information Technology Services (ITS) – Internal tech infrastructure, hardware/software support, network management, cybersecurity, and digital workplace tools.
  • Finance & Administration – Firm‑wide budgeting, accounting, expense management, procurement, and office facilities operations.
  • Brand, Marketing & Communications (BMC) – Brand strategy, marketing campaigns, proposal development, public relations, and internal communications.
  • Risk & Legal – Internal risk management, compliance, contract review, legal advisory, and regulatory governance.


Read More

Important dates & deadlines?

Application Deadline

24 Nov 25, 10:00 AM IST

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Tax Technology Support(Big4jobs)

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