Senior Services Support Associate, Corporate Services, Vendor Payment Solutions, Hyderabad

Key Role Description

The Senior Services Support supports invoice processing and administrative activities within Deloitte’s Administrative Business Center. This role is in a service center environment and provides support to Partners, Principals, Managing Directors, Senior Managers, and Managers. The position requires advanced Microsoft Office capabilities, knowledge of Deloitte applications, and the ability to deliver accurate work in a fast-paced environment.

Work you'll do

As a Senior Services Support Associate, Corporate Services on the Workplace Experience – Administrative Business Center (ABC) team, you will be responsible for…

• Produce accurate work in a fast-paced service-center environment while meeting deadlines and client expectations for quality.
• Assess project requirements independently, communicate with customers to resolve questions or issues, and document project activities in the workflow management system.
• Compose, format, and edit memos, letters, emails, and other client deliverables in accordance with Deloitte brand standards.
• Provide time and expense support, process payment requests using the Payables Tool, and support Swift activities, including invoicing, reporting, and project administration.
• Coordinate with national and local teams, conduct research using internet and intranet resources, and create or administer SharePoint sites.

The team

Workplace Experience – Administrative Business Center (ABC)

Location: Hyderabad

Shift Timings: 5:30 AM to 2:30 PM; 2 PM to 11 PM; 6 PM to 3 AM; 9 PM to 6 AM

Qualifications

Required:

• Bachelor’s degree in any subject and 6 - 10 years of administrative experience in a corporate environment.
• Experience using Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook to complete administrative work.
• Experience composing, formatting, and editing business correspondence and client deliverables.

Preferred:

• Experience supporting invoice processing, payment requests, and payables activities.
• Experience using Payables, Time & Expense, Swift, SAP, or similar enterprise applications.
• Experience communicating with Partners, Principals, Managing Directors, Senior Managers, and Managers.
• Experience working with virtual teams using digital collaboration tools.