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Job Description
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About the Role
Were looking for a hands-on System Administrator / IT Executive who enjoys solving real-time tech issues and keeping systems running smoothly. If you have strong hardware troubleshooting skills + L1 support experience, this role is for you.
What Youll Do (Key Responsibilities)
- Provide Level 1 support for desktops, laptops & peripherals
- Troubleshoot Windows 10/11 OS issues
- Install, configure & maintain end-user systems
- Manage user accounts, password resets & lockouts (Active Directory)
- Handle hardware troubleshooting & basic repairs (RAM, HDD/SSD, BIOS, power issues)
- Diagnose printer issues (drivers, spooler, connectivity)
- Configure LAN/Wi-Fi & troubleshoot network issues (DNS, IP, access)
- Support onboarding/offboarding (asset allocation, system setup, access control)
- Perform system updates, patching & software installations
- Assist in antivirus deployment & monitoring
- Maintain IT asset inventory & documentation
- Log, track & resolve tickets via IT helpdesk system
- Escalate complex issues to L2/L3 teams when required
What Were Looking For (Skills)
- Strong knowledge of Windows OS & basic Linux
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs)
- Active Directory & Group Policy experience
- Hands-on experience in desktop/laptop hardware troubleshooting
- OS installation, system formatting & driver configuration
- Printer, scanner & peripheral troubleshooting
- Basic IT security & backup knowledge
- IT asset lifecycle management understanding
- cPanel knowledge is a bonus
Soft Skills
- Strong communication & user-handling skills
- Problem-solving mindset
- Ability to multitask & prioritize
- Team player with ownership attitude
Who Should Apply
- Candidates with 1–2 years in IT Helpdesk/Desktop Support
- OR Freshers with strong practical hardware & networking knowledge
Why Join Us
- Hands-on exposure to real IT infrastructure
- Growth-oriented environment
- Friendly & collaborative team
Interested Apply now or DM your profile!
- (Only serious applicants willing for face-to-face interviews apply)
Skills
It InfrastructureLinuxIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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