Political Quality Auditor

Job Overview

Key Responsibilities

• Review recorded interactions and corresponding survey entries from ground surveyors.
• Audit approximately 10% of each surveyor’s daily interactions.
• Verify that recorded conversations accurately match the responses entered in the system.
• Identify and flag fake, falsified, incomplete, or inaccurate entries.
• Assess whether collected responses accurately represent the interaction and ground-level feedback.

• Monitor a dedicated group of 6 ground surveyors.
• Surveyors conduct approximately 25–30 field interactions each day, covering around 180 interactions collectively.
• Complete 6 detailed audits per day per Quality Auditor, contributing to approximately 12 project-level audits daily.

• Report critical errors or suspected data falsification to Team Leads (TLs).
• Provide clear, constructive feedback on minor discrepancies and recurring issues.
• Highlight patterns that may affect survey quality and recommend corrective action.

• Prepare daily Quality Audit Reports with individual surveyor performance scores.
• Document audit findings, discrepancies, and corrective actions.
• Analyse survey trends and conversation nuances to provide qualitative insights into field data.
• Provide final quality scores used for surveyor payouts and penalty calculations.

What We’re Looking For

• Strong attention to detail and analytical thinking.
• Good listening and observation skills.
• Ability to identify inconsistencies between conversations and recorded data.
• Understanding of political and social issues and ground-level dynamics.
• Strong communication skills and the ability to provide objective feedback.
• Comfortable working with spreadsheets, survey platforms, and reporting tools.
• Experience in quality auditing, field research, political research, survey operations, or data verification is an advantage.

How to Apply