Customer Service Associate

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Customer Support Executive Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

• Other Details
• Salary-28,000/- to 49,000/-
• Required Experience-0 To 4 Years
• Minimum Age-18

• Requirements
• Qualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,Intermediate
• High school diploma, general education degree, or equivalent.

• Work Department-Customer Support
• Work Industry-IT,Automation,Banking,Finance,Education,Telecom,
• Skills-Ability to lead a team

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Regards

HR Placement Team