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Job Description
- You will need to monitor/resolve system errors and disruptions. Also manage document resolution wherever required. Manage incident and liaison with upstream data providers to resolve issues.
- To respond and solve inquiries and operations requested by users. You should document, review, handle resolution steps for support scenarios.
- To prepare and present stability reports and presentations.
- As a part of the production support team, you will need to analyze alert and stability trends and give recommendations to the management.
- To automate the processes with respect to resolution of common problems, routine investigations and user requests with the help of scripts or available programming platforms.
- To collaborate with engineering/development teams and respective stakeholders to design, build, and maintain systems and assist them decide on products to use, schema design, and query tuning.
- To troubleshoot issues across the entire stack, hardware, software, application and network.
- To identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
- To represent the Site Reliability Engineering (SRE) organization in design reviews and operational readiness exercises for new and existing services.
- BSc degree in Computer Science or BE along with experience for a consumer internetstartup, experience in a business where you witnessed and were involved in product scalingfrom zero to 1 is great
- 3-5 years of relevant and hands-on work experience with strong database knowledge.
- Hands-on experience with Linux &SQL based database
- Three Tier Support experience with DBs Mongo, Mysql , Postgres , MSSQL
- Familiar with Financial Products like Equity and Fixed Income, securities, different types of risks in an investment bank, and trade flow.
- Strong understanding and knowledge of system design and architecture along with a fine database knowledge.
- Excellent analytical and communication skills.
- Ability to prioritize and willingness to take ownership
- Problem solving mindset and solution enabler
- Are obsessed with customer satisfaction.
- Respect their work, teammates, and users.
- Value speed, humility, and thoughtful action.
- Prefer quality over quantity.
- Are hands-on regardless of role or title.
- Embrace ownership, discipline, and an entrepreneurial spirit.
- Believe in less talk, more execution.
- Are passionate about the work they do.
- Company Website: www.raiseholding.co
- Investment Platform: www.dhan.co
- Instagram Page - Life at raise
Skills
WindowsMysqlLinuxApplication SupportSQLServerDatabaseMongo DBTechnicalProduction SupportMySQLSRECustomer ServiceCommunicationProblem SolvingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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