Business Development Manager

DialDesk, founded in 2008, provides high-quality and cost-effective customer support solutions with a unique Pay as you Go model. Our omnichannel, AI-driven environment combines IVR, Dialer, and 24/7/365 human support, perfect for SMEs and SMBs in need of pre and post-sales support. Hosted on the cloud for maximum reliability and data security, DialDesk emphasizes delivering unparalleled customer experience and complete lifecycle management.

This is a full-time, on-site role for a Business Development Manager located in Noida. The Business Development Manager will be responsible for identifying new business opportunities, building relationships with potential clients, and managing customer relationships. The role also includes developing sales strategies, conducting market research, and analyzing industry trends to drive business growth. Additionally, the Business Development Manager will collaborate with the marketing team to create promotional materials and campaigns.

• Experience in sales, marketing, and business development
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical skills to assess market trends and opportunities
• Proficiency in CRM software and other business development tools
• Ability to work collaboratively with cross-functional teams
• Highly motivated and proactive, with a proven track record in achieving sales targets
• Bachelors degree in Business, Marketing, or a related field
• Experience in the customer support industry is a plus