General Manager - Operations NGO

Department Icon Operations Maintenance & Support
Posted: 2 months ago
5-10 years
Surat,Others
Operations Maintenance & Support
work from office
Full Time

Posted: 2 months ago
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Job Description

Key Responsibilities:

  • Lead strategy, planning, and execution of client's social development programs aligned with SDGs.
  • Drive budgeting, financial planning, and resource allocation while ensuring financial accountability.
  • Oversee MIS, reporting, and presentations for internal and external stakeholders.
  • Manage legal, audit, statutory, social, and financial compliance across all programs.
  • Build and strengthen relationships with government bodies, NGOs, Trusts, Foundations, CSR partners, and community stakeholders.
  • Establish robust monitoring and evaluation systems using SROI (Social Return on Investment), ESG (Environmental, Social, and Governance), and SDG frameworks (Sustainable Development Goals).
  • Leverage technology and digital tools to improve operational efficiency and program impact.
  • Build, mentor, and lead high-performing, mission-driven teams.

Key Requirements:

  • B. Com. (Mandatory) + LLB/M. Com./MBA (Finance)/CA.
  • 35 years of experience in NGOs, Trusts, or Foundations only.
  • Strong knowledge of finance, legal compliance, budgeting, and operations management.
  • Experience in managing multi-stakeholder social development programs.
  • Understanding of SROI (Social Return on Investment), ESG (Environmental, Social, and Governance), and SDG frameworks (Sustainable Development Goals), and impact measurement frameworks.
  • Strong MIS, reporting, and presentation skills.
  • Excellent leadership, communication, and stakeholder management abilities.

Preferred Candidate Profile:

  • A dynamic and mission-driven professional with strong expertise in operations, finance, legal compliance, and social development. The ideal candidate should have hands-on experience in leading NGO or Foundation operations, managing cross-functional teams, and driving measurable social impact through strategic planning, stakeholder engagement, and strong governance practices.
  • Language proficiency in Gujarati is mandatory.

Required Qualification:

  • Bachelor of Commerce (B.Com.).
  • Bachelor of Laws (L.L.B.).

Skills

NGOOperations HeadOperationsOperations ManagementOperational Efficiency

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