Global S&OE Manager

Role Overview:

Seeking a Global Sales & Operations Execution (S&OE) Manager to lead end-to-end execution across a large and complex global supply chain network. The role is responsible for driving operational excellence, customer responsiveness, and supply chain agility in a fast-paced, high-growth environment involving frequent product launches, product migrations, and demand fluctuations.

Key Responsibilities:

• Lead global S&OE execution for a large multi-site manufacturing and supplier network.
• Act as the key interface between Supply Chain, Sales, Customer Care, and Commercial teams to ensure alignment between customer demand and execution capability.
• Drive rapid resolution of demand changes, customer escalations, supply constraints, and operational issues.
• Lead weekly S&OE governance and decision-making forums focused on exception management and recovery planning.
• Develop and standardize global S&OE processes, KPIs, governance models, and execution frameworks.
• Balance customer service, inventory, cost-to-serve, and cash flow objectives through data-driven decisions.
• Support operational readiness for New Product Introduction (NPI) and product transitions.
• Drive continuous improvement, transformation, and process standardization initiatives globally.
• Lead, coach, and develop a global planning organization including direct managers and extended planning teams.

Team & Scope:

• IC Role
• Supports a large global business portfolio with multiple manufacturing locations and external suppliers.

Key Metrics:

• On-Time Delivery (OTD)
• Lead Time Accuracy
• Past Due Orders
• Customer Satisfaction / NPS
• Inventory Health
• Cost-to-Serve
• S&OE Process Maturity

Desired Candidate Profile:

• 8+ years of experience in Supply Chain, S&OE, Operations, or Planning within multinational organizations.
• Experience in Manufacturing Industrial products preferable Electro-mechanical, Electronics, Electrical products will be a big advantage.
• Strong experience managing global teams and cross-functional stakeholders.
• Expertise in demand/supply planning, operational execution, and supply chain transformation.
• Strong analytical, stakeholder management, and leadership capabilities.
• Experience with SAP is mandatory; IBP Response exposure is preferred.
• MBA/Masters degree preferred.