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Job Description
About The Role
We are looking for a driven, student-focused, and result-oriented Business Development Executive to handle core counselling and calling responsibilities for our UPSC online classroom programs.
This is a pure individual contributor role, focused on student counselling, follow-ups, and enrollments. The role requires end-to-end ownership of sales conversations with serious UPSC aspirants and parents, strong objection-handling ability, and consistent performance in a premium EdTech/B2C sales environment.
This position does not involve any managerial or team-handling responsibilities.
Key Responsibilities
Sales & Revenue Generation
- Handle inbound and outbound counselling calls for UPSC online classroom programs.
- Convert qualified and high-intent leads into confirmed enrollments.
- Achieve daily, weekly, and monthly individual revenue and enrollment targets.
- Pitch UPSC programs effectively by aligning program structure, faculty strength, preparation roadmap, and outcomes with student goals.
- Drive high-value conversions through disciplined follow-ups and effective objection handling.
- Understand student background, preparation level, eligibility, and UPSC exam requirements before counselling.
- Provide need-based, honest guidance to aspirants and parents.
- Maintain timely and structured follow-ups with high-intent leads until closure.
- Build trust and credibility by addressing pricing, comparison, and outcome-related concerns professionally.
- Maintain accurate and real-time updates on CRM tools such as LeadSquared, including call logs and follow-ups.
- Follow defined sales and counselling workflows with strict CRM hygiene.
- Track personal performance metrics such as calls, conversions, revenue, and lead aging.
- Share regular feedback related to student expectations, pricing sensitivity, competitor offerings, and market trends in the UPSC segment.
- Highlight recurring objections and counselling challenges to reporting managers.
- Bilingual Proficiency: Must be a native speaker of at least one of the following regional languages: Bengali, Marathi, Odia, Kannada, Telugu, or Dogri/Kashmiri, along with professional fluency in English.
- Sales Grit: Resilience to handle rejections and the drive to meet aggressive daily calling targets.
- Mandatory Setup: A personal laptop and stable internet connection are non-negotiable for this remote role.
- 2–3 years of experience in EdTech or B2C sales, preferably in UPSC or long-duration academic programs.
- Proven experience in core calling and counselling roles with consistent closures.
- Strong understanding of the UPSC aspirant decision-making journey.
- Comfortable working with CRM systems, calling tools, and Excel/Google Sheets.
- Excellent communication in Marathi, persuasion, and objection-handling skills.
- Ability to perform in a target-driven and accountability-focused environment.
- Prior experience counselling UPSC aspirants.
- Strong follow-up discipline and confidence in handling price and comparison objections.
- Mature counselling approach with a student-first mindset.
- High ownership and consistency in individual performance.
Skills
Business DevelopmentSalesCrm SystemsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
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