Application Support Engineering Associate

Enterprise Application Support (EAS) provides centralized application and infrastructure support for all critical business applications and infrastructure support. The Application Support Engineer role will be responsible for providing technical support of all the application. The role will be executing all aspects of the operating procedures/run books within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.