Data And Information Manager

You will be part of the Remediation & Remuneration COE team within the Analytics & Information Management (AIM) global community at Citi. Your main responsibility will be to analyze customer remediation issues in the retail consumer bank globally. This role involves executing comprehensive data remediation approaches, assessing the impact of customer issues, conducting issue management and root cause analysis, and providing audit support through tracking implementation plans and providing data evidence.

Key Responsibilities:

• Execute comprehensive data remediation approach on customer issues
• Identify the size of the customers and the dollar amount impacted by the issues
• Conduct issue management and root cause analysis using analytical methods
• Track implementation plans and provide data evidence for audit completion

Qualifications Required:

• Proficiency in SAS, SQL, RDBMS, Teradata, Unix
• Proficiency in MS Excel, PowerPoint, and VBA
• Familiarity with Jira, Bitbucket, and Mainframes
• Exposure to Big Data and Python
• Good understanding of banking domain and consumer products
• Knowledge of Finance Regulations and Retail Business/Banking Domain preferred
• Ability to identify and solve complex business problems, present them in a structured manner
• Strong data analysis, profiling, and management skills
• Experience in MIS reporting and generating actionable business insights
• Ability to come up with automated techniques for optimization
• Identifying control gaps and providing recommendations as per data strategy
• Exposure to Risk & Control Metrics and Audit Framework preferred
• Excellent communication and interpersonal skills
• Good process and project management skills
• Ability to work well across multiple functional areas
• Proactive approach in problem-solving and attention to detail
• Masters/Advanced Degree in Information Technology/Computer Applications/Engineering/MBA
• 5-8 years of overall experience with at least 2 years in the Banking Industry delivering data solutions

(Note: Any additional details of the company were not provided in the job description),