Assistant Manager-Service Sales

Department Icon Business Development / Sales
147+ Applicants
Posted: 1 day ago
8-15 years
New Delhi, Delhi, India, 110025
work from office

Posted: 1 day ago
|
Applicants: 147+
Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Job Description

What you’ll do:

What you’ll do:

The  Asistant Manager – Service Sales is responsible for driving service revenue growth through AMCs, spare parts, batteries, retrofits, and after‑sales solutions. The role demands strong commercial discipline, technical understanding, customer engagement skills, and the ability to manage billing, collections, and service performance across the region. The ideal candidate is target-driven, analytical, customer-focused, and capable of strengthening Eaton’s installed-base profitability.  
"1. Revenue, Billing & Collection Performance
Achieve monthly targets for order booking, billing, and collections as per the assigned budget.
Maintain strong command over prospecting, order booking, invoicing, and collection processes.
Drive disciplined follow-up to accelerate cash flow and reduce aging.
2. Accounts Receivable Management
Work on all outstanding AR to systematically reduce dues month-over-month.
Bring down the region’s DSO (Days Sales Outstanding) through proactive planning and customer engagement.
3. Technical Competence & Solution Support
Provide technical support for service sales opportunities including: Battery sizing, Monitoring solutions, Retrofit and upgrade recommendations
Assist field teams with pre‑sales technical clarifications and solutioning.
4. Business Planning & Opportunity Mapping
Prepare detailed Annual Business Plans based on the installed base and available service opportunities.
Identify growth opportunities across AMCs, batteries, spares, and digital service offerings.
5. Quote Management & Closure Tracking
Maintain accurate records of all service quotations submitted.
Track proposals through their lifecycle and drive conversion to order closure.
6. AMC Renewal & Contract Management
Ensure 100% on-time renewal of AMC contracts with structured tracking mechanisms.
Ensure contracts meet required GP (Gross Profit) and comply with all statutory and company standards.
7. Tender Handling
Handle service tenders related to AMC, batteries, and spares including documentation, compliance, and pricing.
8. Customer & ASP Engagement
Meet 3–4 ASPs (Authorized Service Partners) / customers per day to ensure lead generation and relationship building.
Conduct monthly/quarterly service audits at ASP locations to prevent leakage of business.
Maintain updated hierarchy-mapped records of all ASPs and customers.
9. Contractual & Service Delivery Performance
Plan and ensure timely execution of all contractual commitments for customer installations and after-sales service.
Collaborate with service delivery teams to ensure SLA adherence and continuity of service.
10. Customer Satisfaction
Maintain high customer satisfaction across assigned product lines and customer accounts.
Resolve escalations proactively and ensure a smooth customer experience.
11. Travel Requirement
Extensive travel across the assigned region to strengthen customer relationships and generate opportunities."  
 
"

Qualifications:

Qualifications:

Bachelor’s in Electrical / Electronics Engineering (preferred).
5–10 years of experience in service sales, AMC sales, or aftermarket technical sales roles.
 

Skills:

Skills:

"Strong understanding of UPS, batteries, power systems, and related after‑sales services.
Solid understanding of AR management, billing, and collection cycles.
Technical aptitude in battery sizing, monitoring solutions, and service application engineering.
Proficient in pipeline tracking, CRM usage, and service analytics.
Familiarity with Salesforce is desirable."
"
Excellent commercial, negotiation, and communication skills.
Ability to manage multiple stakeholders, ASPs, and customer escalations.

Skills

SalesforceAccounts ReceivableComplianceCRMLead GenerationNegotiationCommunicationTeamsContract Management

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

In 1911, Joseph O. Eaton, brother-in-law Henning O. Taube and Viggo V. Torbensen, incorporated the Torbensen Gear and Axle Co. in Bloomfield, New Jersey. With financial backing from Torbensen's mother, the company was set to manufacture Torbensen's patented internal-gear truck axle. In 1914, the company moved to Cleveland, Ohio, to be closer to its core business, the automotive industry.


The Torbensen Axle Company incorporated in Ohio in 1916, succeeding the New Jersey corporation. A year later, Republic Motor Truck Company, Torbensen's largest customer bought out the company. But Eaton and Torbensen were not content and bowed out of Republic to form the Eaton Axle Company in 1919. A year later, in 1920, Eaton Axle Company merged with Standard Parts. Standard Parts went in receivership later the same year and was later liquidated. In 1923, Eaton bought the Torbensen Axle Co. back from Republic and changed the name to the Eaton Axle and Spring Company.


Eaton officers believed the quickest way to grow the business was through acquisitions and began buying companies in the automotive industry. By 1932, the diversified company changed its name to Eaton Manufacturing Company. In 1937, Eaton became international by opening a manufacturing plant in Canada. In 1958 Eaton Corporation acquired Fuller Manufacturing. The company name changed once again in 1965 to Eaton Yale & Towne Inc. after the acquisition of Yale & Towne Manufacturing Co. in 1963. Stockholders approved the change to the company's current name in 1971. In 1978, Eaton Corporation acquired Samuel Moore & Company, Kenway Systems, and Cutler-Hammer.

Read More

Important dates & deadlines?

Application Deadline

07 Dec 26, 06:55 PM IST

Similar Jobs

View All
Loading...
Bag Logo
Jobaaj
Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

Assistant Manager-Service Sales

Share with