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Job Description
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Lead the global tax operations program for WHT & Transactional Tax, owning end-to-end delivery across event reconciliation, tax calculation, and preparation of reclaims. You will process, validate & reconcile WHT and stamp duty for UK & EMEA markets. You will act as the SME for complex cases and the operational leader for globally distributed teams.
Key Responsibilities
- Domain leadership: Provide SME guidance across global tax transparency regimes and operational withholding/reporting obligations. Review and application of Double Tax Treaty. Handling of WHT reclaims for 15+ EMEA market.
- Reclaim portals: Working on Ttax, DTC, Euroclear & reclaim portals.
- Reconciliation of SDRT & PTM Levy: Processing and validation of Stamp duty reserve tax & PTM levy for UK equity trades. Working with multiple teams to resolve SDRT failures. Preparation of SDRT reclaim to be submitted to HMRC
- Tax calculation: Handling calculation of French FTT, Spanish FTT & Italian FTT and performing payments to Tax authority
- Global operations management: Run day-to-day tax ops across regions/time zones—work allocation, SLA performance, quality controls, capacity planning, and escalation handling; coach team leads and reviewers.
- Client delivery: Handling client queries via emails. Preparation of KPI reports and handling escalation
- Process + technology enablement: Translate regulations and operating needs into business requirements, controls, and testing scenarios; partner with product/engineering on workflow automation.
- Reporting readiness & audit support: Performing key audits and also ensuring to adhere deadline to submit the reclaims to Tax authority
Required Qualifications
- Core skills: Tax technical research/interpretation, strong analytical problem solving, stakeholder communication, and proven people leadership in a high-volume delivery environment.
- Experience: 2-4 years in Withholding tax & Transactional tax, ideally supporting financial institutions or global tax ops.
- Education: Bachelor’s degree in Accounting/Finance/Tax/Law; advanced credentials (CA/CPA/EA) are a plus and commonly preferred in similar Big 4 roles.
Skills
AccountingReconciliationCACPAOperations ManagementCommunicationLeadershipProblem SolvingTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
eClerx Services Ltd. is a worldwide IT consulting and outsourcing firm situated in Mumbai and Pune, India. It offers business process management, automation, and analytics services to Fortune 500 businesses. The shares of public limited company eClerx are traded on the National Stock Exchange of India as well as the Bombay Stock Exchange. The firm debuted on Monday, December 31, 2007, on the stock exchanges.
In order to provide businesses in the financial services, retail, communications, media & entertainment, fashion, manufacturing, travel & leisure, and technology sectors with services related to business process management, automation, and analytics, EClerx was created in 2000.
Its stated total headcount as of May 2022 was 14,800.
SEBI approved EClerx's plan to repurchase its shares for a sum of Rs. 3030 million.
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