Customer Relationship Executive

About Us

• Were not just hiring talent - were building a future-ready organization with purpose.
• Job Title: Government Contractor Relationship Executive (Calling)
• Job Location: HO, Delhi
• Employment Type: Full-time

(JD)

• We are looking for a proactive and results-driven professional to handle government contractor
• prospects through direct calling. The individual will be responsible for initiating and maintaining
• communication with government contractors, identifying business opportunities, sharing company
• offerings, and driving engagement for potential collaboration.
• Key Responsibilities (KRA)
• ? Identify and collect data of government contractors through various channels.
• ? Call and qualify potential leads.
• ? Conduct cold calls to introduce company products/services.
• ? Regular follow-up with interested prospects.
• ? Build and maintain strong professional relationships with contractors.
• ? Act as a point of contact for queries and information.
• ? Understand contractor requirements, upcoming projects, and procurement needs.
• ? Capture relevant insights on tender and bidding patterns.
• ? Coordinate with sales and technical teams for proposal submissions.
• ? Provide feedback and updates gathered from contractors.
• ? Maintain records of calls, feedback, and follow-up schedules in CRM or Excel.
• ? Share daily/weekly reports with the management.

Requirements Required Skills & Qualifications

• Graduate in any discipline (preferably in business or communications).
• 12 years of experience in telecalling, sales support, or business development (government sector experience is a plus).
• Strong verbal communication skills in Hindi and English.
• Good listening and interpersonal skills.
• Comfortable with high-volume calling and lead follow-ups.
• Familiarity with CRM tools or Excel-based lead tracking.
• Self-motivated, well-organized, and target-driven.

• Opportunity to work on high-impact government projects.
• Exposure to institutional and B2B sales operations.
• Supportive work culture with growth-oriented mentorship.
• Performance-driven incentives and recognition.