Account Manager - Digital Marketing & Social Media

Job Title: Account Manager

Location: Andheri East, Mumbai (Full Time)

Company: Ecultify - A Creative Tech Company

About Ecultify

Ecultify is a next-generation creative, technology and Media agency redefining brand storytelling through AI, immersive experiences, and digital innovation. We partner with leading brands across real estate, education, FMCG, entertainment, and techdelivering high-impact campaigns that merge creativity with tech.

If you thrive at the intersection of creativity, technology, media and marketing, and love transforming client ideas into powerful digital experiences, wed love to meet you.

Role Overview

• Were looking for a dynamic Account Manager to be the bridge between our clients and our creative-tech teams. Youll manage key client relationships, oversee campaign execution, ensure smooth project delivery, and identify opportunities to grow accounts through innovative digital solutions.

Key Responsibilities

• Act as the primary point of contact for assigned clients, understanding their business goals, challenges, and expectations.
• Translate client briefs into actionable plans for internal teams (creative, production, tech, media).
• Manage project timelines, budgets, and deliverables, ensuring quality and timely delivery.
• Collaborate closely with creative directors, developers, and performance teams to deliver integrated solutions.
• Proactively identify upselling opportunities across creative, tech, and AI-based offerings.
• Present campaign strategies, reports, and performance insights to clients.
• Coordinate review and approval cycles with clients and internal stakeholders.
• Track campaign performance and share optimization recommendations.
• Ensure all work aligns with Ecultifys quality standards and innovation ethos.

Requirements

• 35 years of experience in account management / client servicing within a digital or creative agency.
• Strong understanding of digital marketing, content production, and campaign planning.
• Exposure to AI-driven, AR/VR, or tech-integrated campaigns is a strong plus.
• Excellent communication, presentation, and multitasking skills.
• Comfortable managing multiple projects and cross-functional teams.
• Self-starter with strong organizational and leadership skills.
• Bachelors degree in Marketing, Communications, or related field.

Why Join Ecultify

• Work on cutting-edge Gen AI and creative tech projects for leading brands.
• Collaborate with in-house production (Cult Studio) and AI innovation teams.
• Flat, creative culture that values ideas and initiative.
• Exposure to national and global campaigns.

Compensation

Competitive salary based on experience, plus performance incentives and project-based bonuses.