Manager (Key Accounts)

• We are looking for an experienced Manager (Key Accounts) with strong exposure to the aviation and travel domain, particularly in working with airline clients and large enterprise accounts. The role requires a blend of solution consulting, commercial pre-sales, and account ownership, with end-to-end responsibility from deal closure to project delivery and long-term account growth.
• The ideal candidate will act as a trusted partner for airline customers, ensuring successful implementation, ongoing value realization, and expansion of strategic accounts.

Key Account Management

• Own and manage strategic airline and aviation-related key accounts as a primary point of contact.
• Build and maintain long-term relationships with senior stakeholders and decision-makers at client organizations.
• Drive account growth through renewals, upsell, cross-sell, and expansion opportunities.

• Lead solution design and commercial pre-sales for complex aviation communication and customer experience opportunities.
• Understand customer business needs and translate them into scalable, value-driven solutions.
• Collaborate closely with product, technical, and delivery teams to align solutions with customer requirements.
• Prepare and present proposals, pricing, solution documents, and business cases to clients.

• Act as the single-point owner for project delivery, from deal closure through implementation and go-live.
• Coordinate with internal teams to ensure timely delivery, quality execution, and customer satisfaction.
• Proactively manage risks, dependencies, and escalations during project execution.

• Ensure smooth onboarding and adoption of solutions by customer teams.
• Conduct regular business reviews, performance discussions, and roadmap planning with clients.
• Serve as a trusted advisor, helping customers achieve measurable business outcomes.

• Identify new opportunities within the airline ecosystem and partner network.
• Contribute to go-to-market strategies and account-level growth plans.
• Track revenue, forecasts, and account performance against business targets.

• 812 years of experience in Key Account Management, Enterprise Sales, or Business Development.
• Strong experience working with airlines, aviation, or travel-domain clients.
• Proven track record of managing large enterprise or strategic accounts.
• Experience handling solution-based or consultative selling.
• Ability to manage multiple stakeholders across technical and business teams.

• Strong understanding of aviation workflows, customer journeys, or communication platforms (preferred).
• Solid grasp of commercial negotiations, pricing, and contract management.
• Excellent presentation, documentation, and stakeholder communication skills.
• Ability to understand and discuss technical concepts, integrations, and data flows at a high level.
• Strong analytical and problem-solving mindset.

• Experience with customer experience, engagement, or digital platforms.
• Familiarity with enterprise software solutions or SaaS platforms.
• Willingness to travel for key customer meetings and business engagements.

Skills: aviation,project,sales,platforms,teams,management,customer,communication,airline,enterprise