Hiring: Recruitment Delivery Manager

Role Title: Delivery Manager – Recruitment Business Partner (RBP)

Role Focus:

Delivery planning, prioritization, and alignment of recruitment execution with Sales demand and business priorities across assigned accounts, squads, or portfolios.

Key Metrics:

• Delivery predictability and fulfillment against demand plans
• Alignment to Sales priorities and revenue timelines
• Pipeline health across PODs
• Escalation resolution and stakeholder confidence

The Recruitment Business Partner (RBP) acts as the bridge between Sales, Sourcing, and recruitment execution. This role owns delivery planning, prioritization, capacity allocation, and stakeholder alignment, ensuring recruitment efforts are focused on the right roles at the right time.

RBPs do not execute individual sourcing, but are accountable for what gets worked on, by whom, and when, ensuring POD Leads and Recruiters can execute effectively and without ambiguity.

Main Responsibilities:

• Own recruitment delivery planning for assigned Sales portfolios or accounts.
• Translate Sales demand into clear, actionable delivery plans for PODs.
• Prioritize roles based on revenue impact, urgency, and delivery complexity.
• Continuously rebalance priorities based on pipeline movement and Sales changes.
• Act as the primary recruitment delivery partner to Sales.
• Align expectations on timelines, feasibility, role complexity, and market conditions.
• Provide structured updates on delivery progress, risks, and trade-offs.
• Ensure Sales decisions are informed by market intelligence and delivery realities.
• Allocate roles to appropriate PODs based on capacity and skill fit.
• Ensure POD Leads are clear on priorities, success metrics, and timelines.
• Monitor execution health without micromanaging.
• Serve as the primary escalation point for recruitment delivery challenges.
• Resolve conflicts related to competing priorities, unrealistic timelines, capacity constraints, and quality or delivery breakdowns.
• Track and review delivery KPIs across assigned PODs.
• Identify trends in time-to-hire, pipeline quality, interview-to-offer ratios, and drop-offs and rejections.
• Work closely with Sourcing Head – India, POD Leads, and Vendor / Alliances teams.
• Contribute to improvements in delivery planning frameworks, intake and prioritization models, and stakeholder communication cadence.

• Strong stakeholder and expectation management skills.
• Ability to translate business priorities into operational plans.
• Data-driven decision making and comfort with delivery metrics.
• Clear communication, influence, and escalation handling.
• Deep understanding of recruitment dynamics and market behavior.

This position requires collaboration across various teams to ensure clarity of ownership and smooth hand-offs. It emphasizes the importance of controlled and predictable recruitment scaling, with a focus on maintaining high confidence among stakeholders.