Mortgage Loan Processor (Bilingual English & Bengali)

Drive Seamless Homeownership Journeys Through Mortgage Expertise

Every successful home loan begins with precision, communication, and exceptional client care. The Mortgage Loan Processor (Bilingual English & Bengali) plays a critical role in guiding borrowers through the mortgage process, ensuring accurate documentation, regulatory compliance, and efficient loan progression. Supporting a respected U.S. mortgage lending organization, this opportunity offers long-term career growth with Emapta, designed for top talent seeking global exposure, stability, and meaningful impact in helping families achieve homeownership.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, India
• Shift: Mid Shift, 10:00 am-7:00 pm ET, Weekends Off

Benefits

• Competitive package
• Medical life insurance
• Standard government and Emapta benefits
• Well-equipped, modern, and accessible offices
• Employee engagement initiatives
• Mentorship and exposure to global leaders and teams
• Diverse, inclusive, and supportive culture
• Transparent performance management
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)

Qualifications

Required

• Minimum 3 years of mortgage loan processing experience
• Fluency in English and Bengali, both spoken and written
• Strong understanding of residential mortgage lending processes and documentation
• Experience using loan origination systems and mortgage technology platforms
• Excellent communication, organizational, and time-management skills
• Ability to manage multiple loan files simultaneously in a fast-paced environment
• Strong attention to detail and commitment to accuracy

Preferred

• Comprehensive knowledge of U.S. mortgage loan products, including Conventional, FHA, VA, USDA, and Jumbo loans.
• Strong familiarity with Non-QM loans, refinance programs, and first-time homebuyer programs.
• Familiarity with federal and state mortgage compliance requirements
• Experience working in a broker or correspondent lending environment

Responsibilities

• Review loan applications and supporting documentation for completeness and accuracy.
• Prepare and deliver required loan disclosures in accordance with federal and state regulations.
• Communicate with borrowers to obtain required documentation and resolve outstanding conditions.
• Coordinate with loan officers, underwriters, title companies, appraisers, HOAs, insurance agents, and other third-party vendors.
• Order and track appraisals, title reports, HOA documents, flood certifications, and other required items.
• Monitor loan milestones and ensure files progress efficiently through the processing pipeline.
• Submit complete loan packages to underwriting and address underwriting conditions promptly.
• Prepare loan files for closing and coordinate closing requirements with all parties involved.
• Assist with post-closing follow-up and resolve outstanding issues.
• Maintain accurate loan records and ensure compliance with investor, lender, and regulatory guidelines.
• Provide exceptional customer service throughout the loan process.

About the Client

Our client is a trusted U.S.-based mortgage lending organization recognized for helping individuals and families achieve their homeownership goals through personalized lending solutions and exceptional service. Backed by decades of combined industry expertise, they support a diverse client base with a wide range of mortgage products tailored to different financial needs. Their commitment to operational excellence, multilingual customer support, and seamless lending experiences has established them as a reliable partner for borrowers seeking confidence, convenience, and long-term financial success.

Join the Top 1% Talent. A Better Career. A Better Life.

Join us at Emapta, and let your professional journey flourish in the heart of Indias vibrant culture!

Recognized as one of Asias rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,200 international clients and a decade of proven success, we provide a strong foundation for your career growth. Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-its a reality.

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