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Job Description
Job Title: Sales Support & Back Operations Executive
Experience: 3–5 Years
Location: Pune
Role Overview
We are looking for a detail-oriented and proactive Sales Support & Back Operations Executive to join our team in Pune. This is a dual-role position that combines sales coordination with backend operations support. The ideal candidate will focus on managing existing client relationships (farming), ensuring smooth sales processes, and delivering seamless operational support across the sales lifecycle.
Key Responsibilities
- Manage end-to-end sales order booking, ensuring accuracy and timely processing of all documentation.
- Coordinate with internal teams (finance, operations, and delivery) for invoice generation and ensure timely sharing with clients.
- Serve as the primary point of contact for assigned clients, handling ongoing requirements and maintaining strong relationships.
- Oversee the complete sales lifecycle for existing accounts, ensuring high client satisfaction and retention.
- Support backend sales operations and contribute to process improvements to enhance efficiency.
- Maintain clear, professional communication with both internal stakeholders and clients.
- Track orders, invoices, and client requests to ensure timely closure and follow-ups.
- 3–5 years of experience in sales operations, coordination, or client relationship management.
- Strong communication, coordination, and follow-up skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Proficiency in handling sales documentation, invoicing processes, and CRM tools.
- A client-first mindset with a focus on operational excellence and process efficiency.
- High attention to detail and strong organizational skills.
- Experience in managing key client accounts (farming role).
- Familiarity with ERP/CRM systems for order and invoice tracking.
- Problem-solving attitude with the ability to handle multiple priorities.
Location: Pune - EMBI, Pune, Maharashtra, India
Skills
SalesCrm SystemsSales CoordinationSales OperationsSales OrderIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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