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Job Description
Your challenges
- Attending Pipettes Maintenance, Repair
- Calibration of pipettes as per ISO 8655
- Knowledge about ISO 17025 standards
- Installation of Eppendorf general instruments.
- Attending Breakdown Service of standard & specialty instruments
- Attending Instruments Maintenance of standard & specialty equipments
- Sending quotations to customers for required spares
- Achieving the Service business target
- Achieving AD Goals
- Service revenue Generation including payment collection
- Revenue management for the assigned territory
- Complaint Management for the assigned territory
- Customer Communication
- Sending Service/AMC Proposals
- Customer Presentations
- Working with the sales & service manager of the Branch
- Updating the market feedback to the management
- Daily CRM update (E365).
- Minimum 2 to 3 years industry related Calibration experience.
- Key understanding to handle customer complaints and workflows.
- Excellent verbal and written communication skills.
- Professional experience in MS office tools is desired.
- Bachelor&aposs degree in B.Tech / Diploma (ECE/ EEE or equivalent).
- We truly appreciate our employees and their performance
- We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
- By working with us, you will make a meaningful contribution to improving human living conditions
- Attractive salary, employee benefits and performance bonus.
- Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
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About Company
Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid handling, sample handling, and cell handling in laboratories worldwide.
Important dates & deadlines?
Application Deadline
17 Oct 25, 05:51 PM IST
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