Network Administrator - Routing & Switching

Furthermore, you will be required to provide incident response & resolution as part of the 24x7 Network Operations Center, handle the Entire Network of a major Client, and provide technical leadership within a highly technical team. You should also be proficient in handling P1/P2 escalations and ensuring quick resolution during Major Issues. Your responsibilities will include translating client requirements into detailed actions for execution, following detailed change management and incident management processes, communicating with other technical teams regarding Firewall/Routing/Switching operations, and troubleshooting DC environment incidents.

Moreover, you will be responsible for the daily performance and availability of the network security infrastructure, analyzing network and recommending upgrades/changes, assessing organization & a poss current and future network needs, and providing Network Evaluation & Proposals. A certification in CCNP is preferable for this role.

To excel in this position, you should be customer-centric, proactive in helping junior team members, have a positive attitude, and be able to work in a fast-paced operations environment. Your performance will be measured based on achieving team and personal goals as defined by the company, following ITIL Incident Management guidelines, and adhering to ticketing processes according to the change request phases defined. Additionally, you should ensure that tickets assigned to the queue are accepted and worked on time, and add value to your team environment by maintaining enthusiasm and a positive attitude. Your network designing experience will be an add-on to your responsibilities.,