Store Operation Executive - Mumbai

Job Tittle -Store operation Executive.

Preferred Companies: Dominos, KFC, Taco Bell, Belgian Waffle Co, Chaayos, Chai Point, McDonalds, Subway

Industry : QSR / Food Delivery / Restaurant

• Ensuring high levels of customer satisfaction through service excellence
• Responsible for coordination and helping the brand expand in close coordination with the city lead
• Must be able to communicate well over email and messages
• Keep track of quality, quantity, stock levels, delivery times, and efficiency
• Oversee stock movement and storage
• Responsible for keeping a track of delivery and store online metrics (RHI, KPT, MFR, etc.)
• Stock & inventory management, dispatch knowledge
• Daily visits to the stores in the catchment
• Understanding issues that might be faced by the kitchen teams and sharing it with relevant brand POCs
• Quick implementation and follow-up for new recipes/processes

Kra

• Help the manager in overlooking kitchen operations for the brand in the given city.
• Scout for stores opening and analysis of neighborhoods to select locations to open stores
• Responsible for maintaining brand standards, accurate deliveries, and inventory levels at given stores.
• Visit stores for training and periodic audits

Preferred Experience/Skills

• Must have at least min 2-3 years of Store Operations Experience (QSR Brand Preferred)
• Must have food delivery, store inventory, team building and nurturing experience.
• Must be able to coordinate with relevant store teams, and stakeholders to ensure adequate stock levels are maintained and that accurate stocks are delivered.
• Working on excel is preferred.
• Understanding of delivery platforms such as Swiggy, and Zomato is preferred.