Head Of Enterprise IT

Job description / Role

Job description synopsis

Etihad Airways is seeking an experienced Head of Enterprise IT to lead the delivery of a large-scale SAP S/4HANA transformation across finance, procurement, human resources, and other enterprise functions.

The role will be responsible for defining the transformation strategy, leading implementation partners, managing programme governance, and ensuring successful business adoption. The successful candidate will bring deep SAP expertise, enterprise programme leadership experience, and a proven track record delivering complex transformation initiatives in large organizations.

Accountabilities

• Lead the end-to-end delivery of the SAP S/4HANA transformation programme across finance, procurement, HR, and related business functions.
• Develop and execute the ERP transformation roadmap aligned with business and digital transformation objectives.
• Overall responsible for Agile and waterfall projects.
• Establish programme governance, budget controls, risk management, and benefits realization frameworks.
• Partner with finance, procurement, HR, and technology stakeholders to design future-state business processes and technology solutions.
• Drive process standardization and optimization enabled by SAP S/4HANA.
• Manage system integrators, consulting partners, vendors, and delivery teams.
• Oversee programme delivery across design, build, testing, data migration, cutover, deployment, and hypercare phases.
• Ensure integration between SAP and enterprise applications, operational platforms, and third-party systems.
• Lead business readiness, change management, training, and adoption activities.
• Provide regular executive reporting, steering committee updates, and programme governance oversight.
• Ensure compliance with governance, audit, security, and regulatory requirements.
• Identify opportunities to leverage AI and automation capabilities to improve business processes and ERP outcomes.

Qualifications

Education & experience

• Bachelors degree in information technology, computer science, engineering, finance, business administration, or a related field.
• MBA or masters degree preferred.
• Minimum 15 years of experience leading large-scale enterprise transformation programmes.
• Minimum 8 years of SAP programme delivery experience, including at least one full SAP S/4HANA implementation.
• Proven experience leading finance, procurement, and HR transformation initiatives.
• Strong experience managing large implementation budgets, external vendors, and system integrators.
• Strong delivery record across both Agile and waterfall project methodologies.
• Extensive experience managing executive stakeholders, programme governance, and organizational change.

Additional information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our Journey 2030 ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

Recruitment fraud alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.