Associate Business Support

• Initiating outbound calls to cold contacts within UK & EU time zones.
• Effectively communicating and marketing IT services, products, and partnerships.
• Converting cold contacts into potential leads and setting up appointments.
• Maintaining organized records of contacts, leads, and appointments using Excel/CRM.
• Ensuring consistent communication with internal stakeholders.
• Meeting lead & pipeline targets to enhance brand visibility in assigned territories.
• Collaborating with marketing, sales, and pre-sales teams to move leads through the sales funnel.
• Adapting to evolving market conditions to optimize sales outcomes.

You should possess the following skills and competencies:

• 2-3 years of Tele-calling/sales experience in the UK region.
• Strong command over English.
• Preferred experience in the IT services industry.
• Strong customer acquisition & sales skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks, prioritize, and meet deadlines.
• Capability to overcome objections.
• Self-starter with a go-getter attitude.

Please note that this position offers a hybrid work mode between Trivandrum and Kochi. Additionally, you are required to adhere to ISMS policies and procedures.,