Business Systems Analyst

**Key Responsibilities:**

• Collaborate with stakeholders to elicit, document, and validate business and functional requirements.
• Analyse mortgage processes, including origination, underwriting, servicing, and closing, to identify gaps and propose solutions.
• Create comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases.
• Maintain detailed records of process flows, system interactions, and data mapping.
• Act as a liaison between business stakeholders, IT teams, and third-party vendors.
• Analyse mortgage-related data to support decision-making, such as loan performance metrics and risk assessments.
• Support User Acceptance Testing (UAT) by defining test scenarios, reviewing test plans, and ensuring system functionality meets business needs.
• Stay updated on industry trends, legal changes, and compliance requirements in the mortgage domain.
• Ensure that solutions adhere to all relevant regulatory and legal standards.

**Qualifications Required:**

• 7+ years of experience as a Business Analyst with at least 4 years in the mortgage or financial services domain.
• Strong understanding of the mortgage lifecycle, including loan origination, underwriting, and servicing.
• Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms).
• Excellent analytical and problem-solving skills.
• Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines).
• Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services.
• Experience with Agile methodologies.
• Proficiency in tools such as Microsoft Office, Visio, and JIRA.
• Basic knowledge of SQL for data analysis is a plus.

- Strong communication and interpersonal skills to manage diverse stakeholders.,