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Job Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
- Managed Service – Identity and access Management - Manager
- Key Responsibilities and Accountabilities:
- Strong experience in delivering Identity and Access management support engagements
- Understanding of the compliance framework from the Identity Management perspective
- Experience managing project KPIs, SLAs and report on Managed Services performance KPIs
- Identify the improvement opportunities to solve customer pain points and track them to closure
- Strong record of driving projects to improve operations and support-related processes and the right technical support experience
- Must be able to thrive in a fast-paced, high-energy environment
- Work with the customer and team to prioritize tickets and manage the overall capacity of the team
- Manged Services experience handling multiple projects in shared resource model
- Assist in log monitoring, alert and dashboard maintenance, and training of support staff
- Preferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support
- Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
- Setup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders
- Prior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product
- Effort estimation experience for Identity and Access management support engagements
- Act as a trusted advisor to the team, creating a positive and supportive work environment
- Review of security internal control procedures.
- Experience managing senior-level client relationships
- Experience presenting to clients or other decision makers to present and sell ideas to various audiences
- Pre-sales, proposal and RFP experience is added advantage
- Well-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development)
- Coordination, review, and implementation of other requests such as:
- Demonstrable experience of strategic and tactical thinking and working in information sensitive business(es)
- High degree of empathy, assertiveness, and persuasiveness and potential to lead small teams
- Manage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews
- Qualifications
- Bachelor's Degree required
- Understanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes
- Good understanding of Access Governance, Data Quality, and its various aspects
- Excellent communication skills, analytical ability, strong judgment, management skills
- Requirements definition, system design, and software development
- EY | Building a better working world
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Skills
IAMCompliancePerformance ManagementConsultingCommunicationLeadershipTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
EY India Careers 2025 – Overview
Ernst & Young Global Limited (EY) is one of the Big Four professional services organisations, headquartered in London, England, and operating in 150+ countries with a global workforce of ~400,000 professionals.
EY’s roots trace back to 1849 (Harding & Pullein) and 1903 (Ernst & Ernst), with the current global legal entity formed in 1989 through the merger of Ernst & Whinney and Arthur Young.
In India, EY employs ~50,000–55,000 people across offices in Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, and Pune. The firm operates through four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — helping clients capitalise on opportunities, manage risk, and deliver responsible growth.
EY’s purpose, Building a better working world, guides its work with businesses, governments, and non‑profits to solve complex challenges. The firm is recognised for its investments in AI (via the EY.ai platform), digital transformation, sustainability, and inclusive growth.
Business Model
EY operates as a service‑based B2B professional services firm, generating revenue through assurance, consulting, strategy & transactions, and tax services.
Its model blends:
- Deep sector expertise with technology‑driven solutions
- Global delivery capabilities with India as a strategic hub
- Long‑term client relationships built on trust and recurring engagements
Strategic priorities for EY India include:
- Scaling EY.ai and AI‑enabled services
- Expanding ESG and sustainability consulting
- Strengthening cybersecurity and digital transformation offerings
- Growing Strategy and Transactions advisory in high‑growth sectors
Recent Wins & Recognition
- Launched the EY.ai platform to integrate AI into all service lines globally and in India (https://www.ey.com/en_in/news/2023/ey-launches-ey-ai-platform).
- Advised on a $1.1 billion renewable energy acquisition in India (https://economictimes.indiatimes.com/industry/energy/power/ey-advises-on-renewable-energy-acquisition/articleshow/).
- Recognised as a Leader in Digital Strategy Consulting in the 2025 IDC MarketScape report (https://www.ey.com/en_in/news/2025/ey-named-leader-in-digital-strategy-consulting).
- Partnered with the Government of India on Gati Shakti infrastructure planning (https://www.ey.com/en_in/news/2024/ey-supports-gati-shakti-infrastructure-planning).
- Awarded Best Employer for Women 2025 by Working Mother & Avtar (https://www.ey.com/en_in/news/2025/ey-best-employer-for-women).
Culture & Values
EY’s culture is anchored in its EY Values:
- People who demonstrate integrity, respect, and teaming
- People with energy, enthusiasm, and the courage to lead
- People who build relationships based on doing the right thing
The firm promotes diversity, equity, and inclusion, offers global mobility opportunities, and invests heavily in continuous learning through EY Badges, EY Tech MBA, and leadership programs.
Client‑Facing Businesses
Assurance
What it is – Independent audit and assurance services to enhance trust in financial reporting. Careers in India include:
- Statutory Audit – Auditing financial statements for listed and unlisted companies.
- Financial Accounting Advisory Services (FAAS) – IFRS/Ind AS advisory, reporting, and accounting change support.
- Forensic & Integrity Services – Fraud investigation, dispute resolution, and compliance reviews.
- Climate Change & Sustainability Services (CCaSS) – ESG reporting and assurance.
Consulting
What it is – Advises clients on business transformation, technology, and risk. In India, career opportunities span:
- Business Consulting – Strategy, operations, and supply chain transformation.
- Technology Consulting – ERP, cloud, data analytics, and cybersecurity.
- Risk Consulting – Enterprise risk, internal audit, and regulatory compliance.
- People Advisory Services – Workforce strategy, change management, and HR transformation.
Strategy and Transactions (SaT)
What it is – End‑to‑end deal advisory and capital strategy. India‑based roles cover:
- M&A Advisory – Buy‑side and sell‑side deal advisory.
- Transaction Diligence – Financial, tax, and operational due diligence.
- Valuation, Modelling & Economics – Business valuations and financial modelling.
- Restructuring – Turnaround and insolvency support.
Tax
What it is – Comprehensive tax and regulatory services. In India, career paths include:
- Direct Tax – Corporate and international tax compliance and planning.
- Indirect Tax – GST, customs, and trade advisory.
- Transfer Pricing – Planning, documentation, and dispute resolution.
- Tax Technology & Transformation – Automation and analytics for tax functions.
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