Guest Experience Supervisor

Holiday Inn Express is one of the largest and fastest-growing brands of IHG Hotels & Resorts. It is an upper midscale hotel brand designed for business and leisure travelers who value a simple, smart, and comfortable stay. The brand focuses on delivering the essentials consistently, including comfortable rooms, complimentary breakfast at most locations, free Wi-Fi, and friendly service. Holiday Inn Express operates in more than 3,300 hotels worldwide and continues to expand globally. What is the Job ? As Guest Service Supervisor, you’ll oversee the daily operations of the hotel’s Front Office to ensure guests receive efficient, professional, and personalized service. Supervise front desk activities, support the Guest Service team, handle guest requests and concerns, and ensure smooth check-in and check-out while maintaining hotel standards and guest satisfaction