Relationship Officer

Company Description

Finova Capital, a Non-Banking Financial Company (NBFC) licensed by the Reserve Bank of India, is headquartered in Jaipur. Founded in 2015 by Mr. Mohit Sahney, the company focuses on providing financial assistance to the urban and rural poor for starting or expanding businesses. Finova is dedicated to supporting micro and small medium enterprises (MSMEs) that are unorganized and underserved, aiming to make finance accessible at reasonable costs in a transparent way. Through its innovative approach to credit delivery, Finova strives to empower communities and foster economic growth in India.

Role Description

This is a full-time, on-site role for a Relationship Officer based in Rangareddy. The Relationship Officer will be responsible for managing and maintaining relationships with clients, identifying financial needs, and offering tailored loan products. Key tasks include assessing customer creditworthiness, conducting client evaluations, monitoring loan disbursements, and ensuring timely collection of repayments. The role also includes providing exceptional customer service and maintaining detailed records of customer interactions and financial agreements.

Qualifications

• Strong interpersonal and communication skills to build and maintain client relationships
• Analytical and problem-solving skills for assessing credit worthiness and financial needs
• Knowledge of financial services, lending policies, and compliance regulations
• Ability to perform field activities, including client visits for onboarding and follow-ups
• Proficiency in maintaining accurate documentation and reporting
• Relevant experience in banking, financial services, or microfinance, preferably in the MSME sector
• Bachelors degree in finance, business administration, or a related field
• Fluency in the local language and familiarity with the region is an added advantage