Senior Product Associate

About Us

Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSRs, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams.

From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this.

Key Responsibilities

• Support the product team in defining, prioritizing, and delivering product features
• Gather and document business requirements, user needs, and product feedback
• Help write clear user stories, acceptance criteria, and functional specifications
• Work closely with developers, designers, QA, and stakeholders throughout the product lifecycle
• Assist in managing the product backlog and keeping priorities aligned with business goals
• Participate in sprint planning, stand-ups, reviews, and retrospectives
• Help analyze product performance using data, customer feedback, and operational insights
• Conduct competitor research and market analysis to identify opportunities for improvement
• Support user testing, feature validation, and release planning
• Ensure product documentation is kept up to date
• Communicate progress, issues, and updates clearly to internal teams

• 1–2 years of experience in a product, project, business analysis, operations, support, or similar role
• Strong interest in product management and digital products
• Good understanding of how software products are built and delivered
• Strong communication and organizational skills
• Ability to work with cross-functional teams and manage multiple tasks at once
• Comfortable gathering requirements and translating them into clear documentation
• Analytical mindset with strong attention to detail
• Eagerness to learn, take ownership, and grow within a product career
• Familiarity with tools such as Jira, Confluence, Trello, Figma, or similar is a plus

• Experience working in an Agile environment
• Basic understanding of UX/UI principles
• Experience working with data, reports, or dashboards
• Exposure to customer-facing systems, e-commerce, SaaS, or operational platforms
• Basic SQL or analytics knowledge is a bonus

What Success Looks Like in This Role

• You can confidently gather and document requirements
• You contribute effectively to backlog refinement and sprint planning
• You communicate clearly with stakeholders and delivery teams
• You help ensure features are delivered on time and meet business needs
• You show initiative, curiosity, and a strong willingness to learn