Business Analyst - Revenue Operations

Working as a part of the Revenue Operations team, the role requires you to work closely with PMs, analyze data, suggest process improvements and maintain reports corresponding to the sales or customer success teams

Roles and responsibilities

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  You will be a part of a team in implementing the strategic inputs laid by the PMs using data




• Communicating findings to PMs and taking initiatives for improving business performance.




• Ensure that data and analysis is presented in a format that is appropriate for a varied audience using data visualization, dashboards, or other methods.

  




• Utilize strong database skills to work with large, complex data sets to extract insights.




• Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analysed to extract insights and improve business processes




• Using advanced analytics and metrics to improve processes and provide data-driven forecasts of potential costs, revenues, and risks of business initiatives.

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  Education and experience: Bachelors or Masters in Engineering , preferably with work experience of 1 to 3 yrs




• MBAs from Premier Institution will be preferred




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  A passion for helping organizations understand how to solve problems through analytics.




• Ability to manage simultaneous tasks in a fast-paced, technology-oriented environment.




• Prior project experience in one or more of the following areas are preferred, but not absolutely required.




• Familiarity with database technologies and tools (SQL/R/SAS/JMP etc.), data transformation and processing. Work experience with real data for customer insights, business and market analysis will be advantageous.




• Experience with a visualization tool such as Tableau, Spotfire, Power BI, Sisense, etc.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.