Deputy General Manager - Retail Banking

Job Summary:

We are seeking a highly skilled Deputy General Manager with 15+ years of experience. The ideal candidate should have strong technical expertise in MS Excel and a background in Retail banking & payments domain. This role is 100% work from office.

• Responsibilities:
• - Oversee daily operations within the Banking operation department to ensure efficiency and accuracy.
• - Utilize advanced MS Excel skills to analyse data and generate insightful reports.
• - Collaborate with cross-functional teams to streamline processes and improve workflow.
• - Work directly with clients, COO teams, product specialist, distribution teams and gain traction for new business, grow existing business
• - Deliver projects on time, on budget, with exceptional quality under tight deadlines
• - Help to gather metrics from various stake holders and share regular transparent MI Reporting to senior Management

- Manage projects by assessing need of the business, identifying key stake holders and sponsors, Analyzing key risks , assisting with production of business requirements, documents and project plan

• - Support consistent hiring and performance management practices for a team
• - Participate in design and testing of enhancement to client tools, Reports and systems.
• - Interacting with Onsite controllers on various operational issues.
• - Actively engage in the identification of potential process shortcomings or required enhancements
• - Ensure compliance with industry regulations and company policies.
• - Identify areas for improvement and implement solutions to enhance operational efficiency.
• - Lead initiatives to optimize retail banking process and reduce costs.
• - Foster a positive and collaborative work environment to drive team success.
• Qualifications:
• - University graduate / postgraduate
• - Certifications - Any Industry level Preferable
• - Possess a strong technical background with advanced proficiency in MS Excel.
• - Have a minimum of 10 years of experience in Retail Banking domain.
• - Demonstrate excellent analytical and problem-solving skills.
• - Exhibit strong leadership and team management abilities.
• - Show proficiency in developing and implementing operational strategies.
• - Have a solid understanding of industry regulations and compliance requirements.
• - Display excellent communication and interpersonal skills.
• - Be adept at managing resources and meeting project deadlines.
• - Show a commitment to continuous improvement and operational excellence.
• - Be able to work effectively in a hybrid work model.
• - Have experience in training and mentoring team members.
• - Demonstrate the ability to collaborate with cross-functional teams.
• - Exhibit a proactive approach to identifying and solving problems.