Business Analyst

Department Icon Insurance- General Insurance
Posted: 3 months ago
6-8 years
Pune, Maharashtra
Insurance- General Insurance
work from office
Full Time

Posted: 3 months ago
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Job Description

We are seeking an experienced Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain, with a strong focus on the USA insurance market. The ideal candidate should have in-depth knowledge of insurance business processes, particularly in underwriting, claims management, policy servicing, and related operations, along with hands-on experience in delivering business analysis for insurance technology initiatives.

Key Responsibilities:

  • · Work closely with business stakeholders and technical teams to gather, analyze, and translate business requirements into clear functional and technical specifications.
  • · Analyze and document insurance business processes, workflows, and system functionalities, specifically within the USA P&C insurance market.
  • · Lead and facilitate requirement-gathering workshops, stakeholder interviews, and user story development sessions.
  • · Conduct impact analysis, feasibility studies, and gap analysis for existing systems and proposed solutions.
  • · Ensure that system enhancements and new implementations align with business goals and comply with USA insurance regulatory and compliance standards.
  • · Collaborate with testing teams to define test strategies, review test cases, and validate system functionality against business requirements.
  • · Support business users with system training, knowledge transfer sessions, and functional documentation.
  • · Provide insurance domain expertise across underwriting, claims processing, policy servicing, and customer operations.

Requirements

Required Skills & Qualifications:

  • 6-8 years of experience as a Business Analyst in the Property and Casualty insurance domain, specifically within the USA market.
  • Strong understanding of insurance business workflows, particularly in underwriting, claims management, policy servicing, and operational processes in the USA P&C sector.
  • Demonstrated experience leading business analysis efforts for large-scale insurance system implementations or process improvement initiatives.
  • Hands-on experience with Agile/Scrum methodologies, collaborating in multi-disciplinary teams.
  • Excellent analytical, problem-solving, and communication skills, with the ability to engage effectively with both business and technical stakeholders.
  • Proficiency in preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and detailed user stories.
  • Experience working with API integrations, insurance system implementations, and data migrations is a plus.

Skills

Insurance

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About Company

Fulcrum Digital is a leading IT service and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.

  Founded in 1999, Fulcrum Digital has over 1000 employees, empowering more than 100 global clients from its facilities in the US, LATAM, Europe, and India. Our baked-in agility, technology prowess, and innovation culture enable us to deliver business value to clients – rapid digital acceleration, faster products to the market, reduced cost of ownership, and scale businesses beyond geographies. As an expeditious company, we continuously adapt and mature our practice, striving to become the leading digital transformation authority in the global marketplace.

Fulcrum Digital is a leading platform and digital solution engineering company, uniquely positioned to deliver on the end-to-end transformation process from technology consulting, enterprise application & platform provision, and full-scale implementation.

As a technology agnostic digital partner, the Fulcrum Digital Group is comprised of six industry-specialized consortiums designed to offer deep expertise and tailored offerings to each vertical, whilst maintaining a connected global Centre of Excellence to allow clients to benefit from our multi-industry vantage point.

 

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