Full Stack Engineer

About Fundamento

Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamentos AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost.

Our clients benefit from:

• Up to 60% cost reduction in just 12 months
• Unprecedented improvement in sales funnel optimization
• Remarkable decrease in AHT

?- Unwavering focus on CSAT and CX

How

Our virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Our system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn.

Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle:

• Customer service
• Lead qualification
• Funnel management
• Collections
• Data Validation

We are seeking a talented and passionate Full Stack Developer to join our dynamic team. In this role, you will be responsible for the design, development, and maintenance of our web applications using a variety of technologies, including the MERN stack (MongoDB, Express.js, React.js, Node.js) and Python. You will have the opportunity to work on challenging projects, learn new technologies, and contribute to the growth of our company.

Responsibilities:

• Design, develop, and maintain high-quality, scalable, and maintainable web applications using the MERN stack.
• Develop and maintain RESTful APIs using Node.js and Express.js.
• Develop and maintain user interfaces using React.js.
• Develop and maintain backend services using Python and relevant frameworks (e.g., Django, Flask).
• Write clean, well-documented, and testable code.
• Participate in all phases of the software development lifecycle, from requirements gathering and design to testing and deployment.
• Collaborate with cross-functional teams (e.g., product managers, designers, QA) to deliver high-quality products.
• Troubleshoot and debug applications.
• Stay up-to-date with the latest technologies and industry best practices.

Qualifications:

• 1+ years of experience as a Full Stack Developer.
• Strong proficiency in JavaScript, including ES6+ syntax.
• Experience with the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Experience with Python and relevant frameworks (e.g., Django, Flask).
• Experience with RESTful APIs and API design principles.
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB).
• Experience with version control systems (e.g., Git).
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• A passion for learning and a desire to stay up-to-date with the latest technologies.

Bonus Points:

• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Experience with testing frameworks (e.g., Jest, Mocha, Selenium).
• Experience with Agile development methodologies (e.g., Scrum, Kanban).
• Contributions to open-source projects.