Fundamento - Product Manager

• Description:

• Position: Product Manager.
• Remote.
• Working Days: Monday to Friday.
• Experience Required: 3-7 years.

About Fundamento:

Were on a mission to reinvent how enterprises talk to their customers.

At Fundamento, were building voice agents that are transforming how Indias biggest lenderslike IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Servicestalk to their customers.

Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giantsthis is your chance to work at the heart of AI revolution.

Role Overview:

As Product Manager, you will own the end-to-end roadmap for our Agentic AI platform, balancing scale, innovation, and enterprise-grade reliability.

Youll translate BFSI customer needs into impactful product features while collaborating across teams to deliver continuous value.

What the role entails:

• Create and deliver roadmap for Fundamentos Agentic AI platform focused on key pillars of scale (100M+ conversations per month), enterprise security, conversational quality, and sector insights.
• Ideate and deliver features based on a deep understanding of customer needs, BFSI market trends, emerging technologies and strategic goals.
• Collaborate with Customer Success, Product Design and Engineering to ensure smooth delivery for our enterprise customers.
• Conduct detailed competitive and market research to design product roadmap.
• Explore new technologies and partnership opportunities to future-proof the Fundamento platform in-line with customer needs.
• Invest in building a deep understanding of customers in the BFSI industry across the lending and insurance lifecycle, becoming the internal champion for customer empathy.
• Build and promote a robust team culture emphasizing execution, results, and collaboration.

Desired candidate profile:

• 3+ years experience, with 2+ years working as a Product Manager at a SaaS organisation.
• Deep understanding of how AI application products are built, architectures, and emerging technologies.
• Demonstrated ability to work with multiple stakeholders across Sales, Customer Success, Design, and Engineering.
• Outstanding collaboration to motivate Design and Engineering teams.
• Strong project management skills, focused on delivery for product + customer outcomes by managing tasks across teams to deliver continuous value.
• Curiosity and user-centric approach, always seeking to understand our market, our users, and opportunities better.

Bonus:

• Prior experience building for enterprise and mid-market customers in India / globally.
• Experience building tools for the Sales and Support Agent personas.
• Interest in emerging AI technologies and its applications.
• Comfortable with basic API testing and Javascript.

What We Offer:

• High-Impact Work: Drive the product vision for our Agentic AI platform, shaping features that power millions of customer interactions for Indias leading BFSI institutions.
• Ownership & Autonomy: Own the product roadmap end-to-end, making strategic decisions and leading cross-functional teams to deliver high-quality, high-impact releases.
• Learning & growth: Annual learning allowance of 10,000+, mentorship, and hands-on AI exposure.