Chief Of Commercial

Role Mandate:

The Chief of Commercial will own the growth, profitability, and customer strategy for client UAE's rigid packaging business. The mandate is clear: drive profitable growth, deepen key customer relationships, and build a world-class commercial organization tightly aligned with manufacturing execution.

This is a senior leadership role with full accountability for revenue, margins, pricing discipline, and commercial strategy, working closely with the Seremban plant leadership and regional stakeholders.

Core Outcomes:

• Consistent top-line growth with margin improvement
• Strong, sticky relationships with key FMCG / food / dairy customers
• Disciplined pricing, forecasting, and pipeline management
• A high-performing, accountable sales and commercial team
• Tight alignment between commercial commitments and plant execution

Key Responsibilities:

Commercial Strategy & Growth

• Define and execute the commercial strategy for rigid packaging in UAE
• Identify growth segments, key accounts, and portfolio opportunities
• Drive long-term customer partnerships rather than transactional sales

Sales Leadership & Key Accounts

• Lead and develop the national sales organization
• Personally manage and anchor strategic / top-tier customers
• Lead complex negotiations, long-term contracts, and pricing frameworks
• Own sales planning, forecasting accuracy, and pipeline discipline

Pricing, Margins & Profitability

• Full ownership of pricing strategy, contribution margins, and discount governance
• Work closely with Finance and Operations on costing, mix improvement, and profitability
• Ensure commercial decisions are data-driven and margin-focused

Cross-Functional Execution

• Partner closely with Operations, Supply Chain, Planning, Quality, and NPD teams in Sharjah Factory
• Ensure sales commitments are executable and aligned with capacity and cost structures
• Act as the single point of accountability between customers and the plant

Leadership & Team Building

• Build, coach, and retain a strong commercial leadership bench
• Drive a culture of accountability, performance, and customer obsession
• Establish clear KPIs, cadence reviews, and succession plans

Desired candidate:

Experience

• 12–18 years of B2B commercial experience in manufacturing
• Strong preference for rigid plastic packaging / plastics / FMCG packaging
• Proven track record of managing large key accounts and sales teams
• Direct experience working with manufacturing plants (not pure trading)

Capabilities

• Strong commercial judgment and negotiation skills
• Deep understanding of pricing, margins, and cost structures
• Strategic thinker with hands-on execution capability
• Comfortable operating at board / CEO level and on the shop-floor

Leadership Style

• Direct, data-driven, and accountable
• Customer-centric but operationally grounded
• Able to challenge, align, and execute across functions

Education

• Bachelor's degree in Business, Engineering, or related field
• MBA or equivalent preferred but not mandatory