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Job Description
Department: Operations - Manned Guarding
Reports To: Site In-charge / Assignment Manager / Branch Operations Manager
Company: G4S Secure Solutions (India) Pvt. Ltd.
Position Summary
The Security Officer acts as the operational lead at the site level, responsible for implementing security procedures, supervising guard personnel, coordinating with clients, and ensuring all security and safety standards are consistently met. This is a critical leadership role that bridges field operations and client expectations.
Key Responsibilities
- Site Command and Control:
- Function as the second-in-command or site head (depending on site size).
- Lead and monitor all security operations at the designated client site.
- Ensure guards follow all post duties, site-specific instructions (SSIs), and G4S protocols.
- Team Supervision:
- Supervise the deployment and performance of Security Supervisors and Guards.
- Conduct daily muster, uniform inspection, and tool checks.
- Address absenteeism, disciplinary issues, and performance shortfalls.
- Client Coordination:
- Serve as the primary point of contact for the client at the site.
- Conduct regular meetings with client representatives to address concerns or updates.
- Ensure client satisfaction through prompt issue resolution and quality service delivery.
- Operational Execution:
- Ensure access control systems, patrolling routines, visitor management, and asset protection are functioning as per SOP.
- Monitor surveillance systems and review CCTV footage in coordination with client security teams.
- Supervise material movement, vehicle access, and contractor/staff entry protocols.
- Incident Management:
- Act promptly in case of incidents like theft, fire, medical emergencies, or safety violations.
- Guide guards during emergencies and implement evacuation protocols as needed.
- File detailed incident and investigation reports with photographic/log support.
- Documentation & Reporting:
- Maintain daily shift logs, occurrence reports, visitor data, and material movement records.
- Prepare and submit weekly performance summaries and manpower deployment reports.
- Ensure all statutory registers (muster rolls, PF, ESI) are updated and audit-ready.
- Training & Compliance:
- Conduct on-the-job training, drills, and refreshers for site guards.
- Ensure adherence to G4S grooming, behavior, and discipline standards.
- Support HR and compliance teams during audits, inspections, or client reviews.
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- Education: Minimum 12th Pass; Graduate preferred.
- Experience:
- 4-8 years of experience in the security industry, with at least 2 years in a supervisory or officer-level role.
- Background in defence/police/paramilitary preferred.
- Age: 28 to 50 years (Flexible for ex-servicemen).
Skills
Asset ProtectionBranch OperationsIncident ManagementSecurity OperationsReportingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
G4S is the leading global, integrated security company, specialising in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all our markets. G4S is quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S is active in around 90 countries and has over 540,000 employees. For more information on G4S, visit www.g4s.com. G4S works to safeguard the welfare and prosperity of millions of people worldwide – helping to create safer and better environments in which people live and work.
Important dates & deadlines?
Application Deadline
10 Nov 26, 07:16 PM IST
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