Sr. Associate - Insurance - P&C Claims 5B

Department Icon Insurance- General Insurance
Posted: 1 hour ago
5-10 years
1401-G-India: Pegasus 2, Plot A 8A, Noida, UP
Insurance- General Insurance
work from office
Full Time
Closes 14 Dec 2026

Posted: 1 hour ago
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Job Description

Sr. Associate - Insurance - P&C Claims

Ready to turn bold ideas into real-world impact?

 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

 

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities: Efficiently manage and process auto insurance claims while ensuring accuracy and adherence to company policies. Analyze clients’ policy coverage to provide actionable recommendations and ensure optimal protection. Investigate and resolve complex insurance-related issues, escalating as necessary to maintain service quality. Communicate effectively with customers, underwriters, and agents to facilitate smooth policy implementation and claims resolution. Maintain up-to-date knowledge of industry regulations, trends, and best practices to ensure compliance and provide informed guidance. Prepare and maintain detailed records of claims, interactions, and resolutions to support audits and reporting requirements. Collaborate with internal teams to streamline processes, enhance operational efficiency, and improve the overall customer experience.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Management, Data Management, Insurance, Property & Casualty Insurance

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Insurance - P&C Claims

Remote Type -

Hybrid

Work Shift -

Evening Job (India)

Why join Genpact?

  • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
  • Make an impact – Help global enterprises solve business challenges that matter 
  • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
  •  
  • Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
  • Let’s build tomorrow together. 
  •  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

Skills

CStatisticsRisk ManagementComplianceTeams

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About Company

Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.


One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.


In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.


By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.

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