Technical Consultant - Network

We are looking for an experienced professional who is autonomous, experienced, self-driven Network fanatics.

The role is to proactively and reactively manage the Network and Security devices , act on alarms from our network management systems , act on incidents reported by our customer. Troubleshoot & analyse incidents and changes , make suggestions to fix and implement the solution. Test and deploy software upgrades or security patches. Work as a full member of our international team that consists out of 50 Engineers globally.

• Minimum 8 years of working relevant experience.
• Masters/Graduate degree level
• Security patches and Major upgrades
• Be the Lead for Velocloud SDWAN related activities
• 8 to 12 years of experience in network operations, with a focus on Velocloud SDWAN with the ability to design, configure and Troubleshoot enterprise grade SDWAN deployments such as below
• Advanced Troubleshooting: Resolve complex network issues that L1-L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols.
• Network Performance: Ensure network performance, security, and availability.
• Configuration Management: Configure and manage Velocloud SD-WAN or similar SD-WAN platforms.
• Security Practices: Understand and apply security practices related to SD-WAN and the integration of firewalls, VPNs, and other security appliances.
• Networking Protocols: Familiarity with networking protocols such as IP routing, VPNs, MPLS, BGP, OSPF, and QoS.
• Cloud-Based Services: Understanding of cloud-based network services and hybrid WAN architectures.
• Management Portal: Knowledge of the management portal and appliance configuration of the Velocloud SD-WAN platform.
• Troubleshooting: Ability to troubleshoot and resolve network issues effectively.
• Familiarity with backup and recovery procedures for network infrastructure.
• Proficient in documenting network configurations, changes, and incident resolutions.
• Monitoring health and performance. Configuration and software updates. Fault resolution and optimization.
• Hardware lifecycle management. Backup and recovery procedures. Data protection and recovery plans. Documentation of network infrastructure.
• Troubleshooting and change documentation. Documentation accessibility and relevance. Implementation of micro-segmentation.
• Excellent problem-solving skills, attention to detail, and ability to work independently or as part of a team.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Effective English speaking & writing skills.
• Hands on experience to work in an ITIL structured organization dealing with Incident / Change / Problem management
• Awareness ITIL V3 framework
• Documentation ( MS Word ) & drawing ( MS Visio ) updates
• Participating in Team & Customer meetings.

This role involves client interaction.

• The scope of products / vendors covers
• Primary : Cisco R&S and Data center products, Velocloud SDWAN
• Secondary : Hands on experience with one of the following firewalls : PaloAlto/Cisco ASA/FTD/Fortigate
• Added Skills but not mandatory : Cisco and Meraki Wireless, Cisco ISE,DNAC,Zscaler(ZPA,ZIA,PRA)
• Qualifications & Certifications,Trainings
• Masters/Graduate degree level
• Completion of the VMware SD-WAN VTSP Accreditation(Preferred)
• Completion of the VMware SD-WAN by VeloCloud: Deploy and Manage course(Preferred)
• CCIE/CCNP Data center(Preferred)
• NSE 5 and above/PCNSE/PCNSA, CCNP Security(Desired)