Chat Support Executive

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description

Job Title:

International Chat Process 3 Months Contractual (Voice & Non-Voice)

Company Overview:

We are hiring enthusiastic and customer-focused professionals for our International Chat Process supporting global clients. This is a great opportunity to work in a fast-paced international environment, providing chat and email-based customer support for a leading process.

Job Location:

Marathahalli, Bengaluru

Mode: WFO

Date of Joining: 13th October 2025

Employment Type:

3 Months Contractual Role (Extension/Permanent opportunity based on performance)

Shift & Benefits:

Rotational Night Shifts

2-Way Cab Facility Provided

Compensation:

  • Freshers (Graduates only): 3.2 LPA (Approx. 20,000 Take Home)
  • 1 Year Experience: 3.8 LPA (Approx. 25,000 Take Home)
  • 2+ Years Experience: 4.2 LPA (Approx. 29,000 Take Home)

Roles and Responsibilities:

  • Handle international chat and email interactions with customers, ensuring prompt and professional responses.
  • Assist customers with queries related to products, services, orders, and account support.
  • Maintain high-quality written communication while adhering to process guidelines.

Preferred Candidate Profile:

  • Education:
    • Graduates (mandatory for freshers)
    • Any Graduate/Undergraduate (acceptable for experienced candidates)
  • Experience:
    • Freshers and experienced candidates (up to 2+ years) are welcome
    • Minimum 1 year experience in International Chat/Email Process preferred
  • Skills Required:
    • Excellent written and verbal communication skills
    • Strong typing and grammar accuracy (minimum 250 words per cross-check in Writex test)
    • Good logical reasoning and problem-solving skills
    • Ability to handle international customers in a professional manner

Why Join Us:

  • Work in a dynamic international environment
  • Opportunity to learn and grow in global customer experience operations
  • Attractive salary structure with night shift allowance and cab facilities

Apply Now:

Interested candidates can share their updated resume with the subject line:

Application International Chat Process (Virtual)

Email: amanglorioushrs1@gmail.com

Contact: HR Aman | 9251688427


Skills

International Chat ProcessCustomer SupportBlended ProcessEmail SupportCustomer ServiceEmailTyping SpeedNon Voice ProcessCustomer SupportOperations

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