Principal Product Manager

About GoKwik

Why This Role Matters

What You'll Own

Product Strategy & Vision

• Define and drive the product vision, strategy, and long-term roadmap for high-impact product areas.
• Identify and prioritise opportunities that can create significant customer and business value.
• Translate company-level objectives into clear product strategies and measurable outcomes.
• Develop a deep understanding of customers, markets, competitors, and emerging technology trends.
• Make strategic product decisions balancing customer needs, business impact, technical feasibility, and long-term scalability.
• Influence broader product strategy and contribute to GoKwik's overall product direction.

Product Discovery & Problem Solving

• Identify complex, ambiguous customer and business problems and define clear problem statements.
• Lead deep customer discovery, market analysis, and data-driven research to uncover high-value opportunities.
• Develop and validate product hypotheses through research, experimentation, and rapid iteration.
• Challenge existing assumptions and identify new opportunities for product differentiation and growth.
• Build a strong understanding of customer workflows, pain points, and evolving needs.

Product Execution

• Own complex product initiatives from discovery and strategy through execution, launch, adoption, and optimisation.
• Define product requirements, success metrics, prioritisation frameworks, and execution plans.
• Partner closely with Engineering and Design to develop scalable and intuitive product solutions.
• Navigate complex dependencies, technical constraints, and organisational trade-offs.
• Maintain strong execution discipline while ensuring teams remain aligned with the broader product strategy.
• Identify and remove execution bottlenecks across cross-functional teams.

Cross-Functional Leadership

• Lead large, complex initiatives involving multiple Product, Engineering, Design, Data, AI, and Business teams.
• Build alignment across senior stakeholders and influence decisions without direct authority.
• Partner with leadership to shape strategic priorities and investment decisions.
• Communicate product strategy, trade-offs, progress, and outcomes clearly to executive stakeholders.
• Act as a product thought partner to senior leaders across the organisation.
• Establish strong operating rhythms for strategic initiatives, roadmap reviews, and product performance.

Product Growth & Business Impact

• Define and own the metrics that measure product success and business impact.
• Use quantitative and qualitative insights to identify growth and optimisation opportunities.
• Drive product adoption, engagement, retention, revenue, and other relevant business outcomes.
• Establish experimentation frameworks and use data to guide product decisions.
• Continuously evaluate product performance and identify opportunities to improve customer and business outcomes.
• Connect product investments to measurable business impact.

Product Leadership

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  Raise the bar for product thinking, customer obsession, experimentation, and execution across the organisation.
• Mentor and coach Product Managers and help develop product capabilities within the team.
• Establish strong product practices, frameworks, and decision-making mechanisms.
• Share product insights, frameworks, and learnings across the broader Product organisation.
• Help build a culture of ownership, data-driven decision-making, and continuous improvement.
• Serve as a role model for high-quality product strategy and execution.

Who You Are

• 5 - 9 years of product management experience, with significant experience owning complex products or product portfolios.
• Proven track record of building and scaling products that have delivered meaningful customer and business impact.
• Experience working in B2B SaaS, fintech, eCommerce, payments, consumer technology, or other technology-driven businesses.
• Strong product strategy and vision-setting capabilities with the ability to operate at both company and product levels.
• Exceptional problem-solving skills and comfort navigating highly ambiguous and complex problems.
• Deep understanding of product discovery, customer research, prioritisation, experimentation, analytics, and product execution.
• Strong commercial understanding and ability to connect product decisions to business outcomes.
• Comfortable working with Engineering and Design leaders on complex technical and product challenges.
• Strong data orientation with the ability to use quantitative and qualitative insights to make product decisions.
• Excellent executive communication and stakeholder management skills.
• Demonstrated ability to influence senior stakeholders and lead through influence rather than authority.
• Experience mentoring Product Managers and contributing to the development of product teams and practices.

Why GoKwik