Product Manager

About GoKwik

Why This Role Matters

What You’ll Own

• Product Discovery: Conduct customer and user research, analyse product usage data, understand existing workflows, and identify opportunities for product improvement.
• Product Prioritisation: Evaluate opportunities based on customer value, business impact, implementation effort, and technical dependencies to prioritise product initiatives.
• Experimentation & Validation: Design and execute product experiments by defining hypotheses, establishing baselines, determining test methodologies, and setting success metrics and guardrails. Analyse outcomes to determine next steps.
• Product Analytics: Analyse product and business data to identify trends, investigate root causes, measure adoption, and evaluate the impact of product changes on downstream outcomes.
• Product Development: Translate customer and business requirements into user journeys, product specifications, edge cases, and acceptance criteria. Collaborate with Design and Engineering teams throughout development.
• Technical Collaboration: Work with Engineering teams to understand APIs, integrations, system constraints, and implementation trade-offs, ensuring effective product decisions.
• Product Launch & Adoption: Define launch criteria, coordinate releases and staged rollouts where required, and monitor adoption, reliability, and customer feedback after launch.
• Performance Measurement: Evaluate whether shipped features achieve their intended objectives and initiate further improvements or rollbacks based on performance data.
• Continuous Improvement: Identify opportunities to improve product functionality, user experience, workflow efficiency, and business performance through ongoing analysis and experimentation.

Who You Are

• Have a proven track record of independently designing and executing multiple product experiments with demonstrable results.
• Possess strong analytical skills and the ability to independently analyse data, investigate root causes, and draw evidence-based conclusions.
• Have practical experience with SQL or data analysis tools; SQL proficiency is an added advantage.
• Demonstrate strong problem-solving skills and the ability to make informed decisions in ambiguous situations.
• Have experience translating customer needs and business objectives into product requirements and measurable outcomes.
• Possess the ability to collaborate effectively with Design, Engineering, and cross-functional stakeholders.
• Demonstrate strong ownership of product initiatives, from problem identification through implementation and outcome measurement.
• Show genuine curiosity about customer behaviour, product development, and business growth, with examples of how this has influenced product decisions or personal projects.

Why GoKwik