Assistant Manager - L&E Corporate Training Curriculum Design

Summary:

The Learning & Effectiveness (L&E) Corporate Training Curriculum Design Assistant Manager supports assigned Business Learning Leaders, Program/ Project Managers and more senior Curriculum Designers in the Learning & Effectiveness function and is responsible to consult with internal clients to design, develop and deploy high-quality compliance and mandatory training that aligns to and ensures attainment of internal clients business objectives. The Curriculum Design Assistant Manager, specializing in compliance and mandatory training design, fully leads training solution design and works closely with project managers through implementation.

Responsibilities:

• Consult with internal business leaders and learning leaders to design and develop creative learning/training courses and curriculum. Specifically, this role will focus on the design and development of compliance and mandatory training design and development.
• Maintain and manage multiple learning activities simultaneously
• Core project management activities
• Exceed client expectations, drive accountability, support development through implementation of solutions (learning and non-learning) in all modalities, on time and on budget
• Build and maintain networks of relationships and effectively utilize resources (internal and external), to inform project workflow, quality work product and budget
• Create an atmosphere of trust, seeking diverse views to encourage improvement and innovation
• Answer questions and provide direction to less-experienced staff and build relationships with experienced Managers, Directors, SMEs and Business Sponsors
• Understand and utilize key industry, business and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported
• Research and share emerging learning trends and tools
• Work collaboratively with Program/ Project Managers and ID Managers to provide practical and targeted information/reporting to key stakeholders in a timely manner
• Demonstrate transparency, build things once and share them, seek advice, feedback, openly and proactively share feedback with others in the moment and across time
• Recognize and articulate the value of ones own contribution and the contributions of others regularly with appreciation
• Communicate value, influence unwilling audiences without authority
  
• Ensure that all CPE worthy learning solutions comply with NASBA, PCAOB and other governing and regulatory body requirements and documentation is in place.
• Focus on sustainable technical skill base and alignment with GT badge framework
• Maintain learning paths and e-learning within the LMS.
• Full understanding of implementation processes and procedures across all learning delivery channels.
• Collaborate effectively with global teams and stakeholders across diverse time zones, ensuring seamless communication and adaptability to meet project goals and deadlines.

Skills:

• A business-minded learning professional with increasingly responsible curriculum design and project management roles and a demonstrated ability to thrive in a culture that is collaborative, service-oriented, and consultative
• Highly action-oriented, with a leadership style characterized by strong influencing skills; someone who is a highly self-directed at defining and carrying out implementation plans and change agent who can build collaborative relationships across a matrixed organization
• Demonstrates effective coaching skills and maintains an engaging and approachable personality
• History of working successfully with all levels of staff, from front-line through executive
• A learning practitioner demonstrating best practices in adult learning, learner engagement and curriculum development
• Strong at prioritization, consultative partnering, problem analysis and process management
• Demonstrated ability to be effective in supporting multiple stakeholders across different business units
• Strong personal initiative as someone who is willing to roll up their sleeves and do whatever it takes to get the job done
• Strong communicator within the project team and externally to business stakeholders, while delivering clear, concise messaging
• Operationally focused with proven ability to deliver timely, consistent results
• Metric-focused with ability to use analytics to solve problems and develop business solutions

Education / Professional Experience/ Qualifications

• Bachelors degree and a minimum of five years of proven success in progressive training design, development and deployment roles, ideally in a matrixed environment within a professional services industry
• Knowledge of how professional service firms and their various business segments work, how they make a profit and what makes them successful
• Experience designing & delivering highly interactive, experiential blended learning solutions utilizing various platforms
• Experience designing for and planning large-scale live events or conferences
• Ability to run meetings (status, design, info-gathering, close-out) and manage a portfolio of programs in one or more client business segments
• Consultative skills – ability to lead and collaborate with clients/stakeholders on the assessment, design, development and delivery of innovative and effective learning and performance solutions that align with the strategic business needs of the organization
• Strong foundation in adult learning theory, and instructional systems design, and experience with advanced learning methodologies, frameworks, technologies and the use of social media to produce behavior change and performance results
• Proven expertise in prioritization, delegation and negotiation with demonstrated ability to be effective in supporting multiple stakeholders working in various locations across different business units
• Strategic thinker and problem solver with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions
• Experience working with vendors (US and offshore)
• A reputation for discretion, integrity, judgment, responsiveness, strong attention to detail and common sense
• Strong verbal, written communication & presentation skills
• Solid PC skills with expert proficiency in MS Office – specifically Word, Excel and PowerPoint, Knowledge of and experience with learning development tools such as Articulate 360 Studio (Storyline 360), Camtasia, Captivate, GOMO, etc.
• Experience with competency models and experiential learning