Relationship Manager

Company Description

Grihum Housing Finance Limited (formerly Poonawalla Housing Finance) is a national-scale affordable housing finance company with Humility, Trust, and Togetherness as its core values. Dedicated to making homeownership a reality for those overlooked by Indias mainstream lenders, Grihum Housing Finance serves low and middle-income groups through its GO Direct Go Home Loan model. Leveraging digital capabilities, Grihum Housing Finance operates 212 branches across 18 states and Union Territories to provide esteemed services to its valued customers.

Role Description

This is a full-time on-site role for a Relationship Manager based in Gurugram. The Relationship Manager will be responsible for building and maintaining relationships with clients, understanding their housing finance needs, and providing tailored solutions. Daily tasks include managing client accounts, ensuring client satisfaction, handling inquiries, and offering financial advice. The Relationship Manager will also work closely with the sales and operations team to ensure seamless service delivery.

Qualifications

• Excellent communication and interpersonal skills
• Customer service and relationship management skills
• Strong understanding of housing finance products and services
• Problem-solving and analytical skills
• Ability to work independently and as part of a team
• Bachelors degree in Finance, Business Administration, or a related field
• Experience in the housing finance or banking industry is a plus
• Proficiency in using digital tools and platforms for client management